Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Twanna Engerman

Twanna Engerman

Lakewood,CA

Summary

As a highly skilled, accomplished Vice President in the magazine industry, I brought a diverse skill set that encompasses sales and marketing expertise, financial acumen, effective communication skills, rapport and relationship building abilities, problem-solving capabilities, leadership and management proficiency, strategic planning capabilities, analytical skills, adaptability, resilience, and a strong customer service focus. With a proven track record of driving revenue growth, building strategic partnerships, and leading teams to success, I excel in developing innovative strategies to meet organizational goals and thrive in dynamic and challenging environments. My ability to analyze market trends, develop impactful marketing campaigns, and foster strong relationships with clients sets me apart as a leader who can drive sustainable growth and ensure the long-term success of the company.

Overview

17
17
years of professional experience

Work History

Rideshare Driver

Uber And Lyft
06.2017 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.

Photographer/videographer

Biovideo
03.2015 - 06.2017
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality pictures and video under tight deadlines, demonstrating strong time management skills.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Mentored aspiring photographers through workshops and one-on-one training sessions, sharing valuable knowledge and experience.
  • Assisted clients with creative ideas for photography needs.
  • Productively sold video/photo packages of new born babies.

Vice President

Freedom Sales Inc.
01.2007 - 03.2015
  • Cultivated strong relationships with customers and community leaders to promote collaboration and long-term success.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with a high success rate.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales.

Education

High School Diploma -

Norfolk State University
Norfolk, VA

Skills

  • Sales and Marketing expertise
  • Financial acumen
  • Communication skills
  • Rapport and relationship building
  • Problem-solving skill
  • Leadership and management
  • Strategic planning
  • Analytical skills
  • Adaptability and Resilience
  • Customer Service focus

Timeline

Rideshare Driver

Uber And Lyft
06.2017 - Current

Photographer/videographer

Biovideo
03.2015 - 06.2017

Vice President

Freedom Sales Inc.
01.2007 - 03.2015

High School Diploma -

Norfolk State University

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Twanna Engerman