Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
OperationsManager

Twesiga Disan

Portland,OR

Summary

My name is Twesiga Disan, and I was born in Uganda. I moved to the United States in 2015 as a refugee and I have become a US citizen since then.

I am passionate about social justice and equality issues and when I am not in school, or work, you will find me volunteering at someplace that is working towards social, economic, or human equality. I also enjoy traveling with family and friends, Running, Photography, and Coding.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager

Kelly Services @Intel
Portland, OR
02.2022 - Current
  • Payroll and Invoice Reconciliation
  • Facilitates Performance Management Process
  • Setting Business and Personal Development Goals for the assigned department
  • Supervises, coordinates, provides leadership to, and reviews the work of the assigned staff
  • Estimate personnel needs and assigned work to meet completion dates in accordance with schedules
  • Familiarizes employees with established organization procedures, rules, and regulations
  • Recognize and implement cost-saving initiatives
  • Supervises, coordinates, provides leadership to, and reviews the work of the assigned staff
  • Responsible for the delivery of all aspects of the solution including Staffing, SLA’s adherence / Contract Compliance / Work Product Responsibility, and Safety.

Ramp Supervisor

FedEx Express
Portland, OR
05.2019 - 01.2022
  • Directing, assisting, and parking all arriving, departing, and towed aircraft) to ensure safe landing and take-off
  • Constantly communicate with flight crew personnel and other ground personnel
  • Maintain on-time connections by guiding aircraft to and from gate positions
  • Assist with record-keeping and documentation to ensure correct routing of baggage
  • Adhere to safety guidelines and maintain safe working conditions for yourself and others
  • Communicate with managers and lead agents to manage daily schedules
  • Report equipment problems and breakdowns to facilitate fast repairs

Operations Supervisor

UPS
Portland, OR
07.2017 - 08.2021
  • Manage, plan, organize and direct all employees assigned
  • Apply leadership and analytical skills to execute company and personal goals
  • Oversees time reports for all my employees to ensure they are paid well
  • Use of computer applications to view summary reports and UPS-related data
  • Train new hires and retrain current staff in safe work methods
  • Maintain a safe working environment
  • Maintain a steady flow control inside the work hub
  • Communicate effectively to my employees regarding any UPS information
  • Update Load data regularly, set up trailers and send &replace them as needed.

SPD Technician

OHSU
Portland, OR
03.2015 - 06.2017
  • Pick and prepare medical supply for surgery
  • Help doctors and nurses during surgery
  • Record and report Inventory and maintain record
  • Assemble and pack instruments from stabilizers
  • Record and put back unused trays and supplies from surgery
  • Respond to room calls
  • Be ready to take over tasks whenever needed.

Education

Bachelor's - Marketing and Philosophy

University of Portland

Associate - Business

Mount hood Community College

Skills

  • Workflow Optimization
  • Focus and Follow-Through
  • Business Leadership
  • Onboarding and Orientation
  • Problem Anticipation and Resolution
  • Staff Training
  • Planning and Implementation
  • Policy Development and Enforcement
  • Operation Monitoring
  • Staff Management
  • Team Leadership
  • Performance Monitoring and Evaluation

Additional Information

  • Authorized to work in the US for any employer, Willing to relocate anywhere

Certification

Six Sigma

Project management

Languages

French
Full Professional

Timeline

Operations Manager

Kelly Services @Intel
02.2022 - Current

Ramp Supervisor

FedEx Express
05.2019 - 01.2022

Operations Supervisor

UPS
07.2017 - 08.2021

SPD Technician

OHSU
03.2015 - 06.2017

Bachelor's - Marketing and Philosophy

University of Portland

Associate - Business

Mount hood Community College

Six Sigma

Project management

Twesiga Disan