Dynamic healthcare professional with experience at New York Presbyterian Medical Group Queens, skilled in SQL and data visualization. Proven ability to enhance decision-making through data analysis and stakeholder collaboration. Committed to quality improvement initiatives, leveraging strong multitasking and time management skills to drive operational excellence.
Title: DATA ANALYST
Employee Satisfaction Analysis: Flexible Work Scheduling vs. Traditional 9-5, Collected, cleaned, and analyzed survey data using SQL and Excel; visualized results in Tableau. Presented actionable insights to management, resulting in recommendations for flexible scheduling-improving retention and morale. Customer Satisfaction Analysis Dashboard, Designed and built interactive dashboards in Tableau to support operational decision-making. Analyzed survey data for trends and presented findings to stakeholders; improved data accessibility for non-technical users.