Twyla Leonard

Dedicated and highly organized healthcare professional currently gaining hands-on training in Health Services & Technical Management. Experience as a Patient Advocate in home health, committed to compliance, policy and process improvements, and identifying solutions to complex issues with the ability to organize and prioritize projects. Ability to analyze and manage healthcare data within medical records, electronic health records (EHR), providing accurate documentation when updating patient information, scheduling appointments, following all HIPAA guidelines. Strong work ethic and willingness to take on new responsibilities to contribute to the success of the company. Excellent communication and customer services skills using energetic personality to inspire others to reach goals.

• Fairbanks Resource Agency, Fairbanks, AK, Intensive Support Specialist, 07/2008, 10/2009
• Crossroads Counseling, Fairbanks, AK, Supported Living Specialist, 12/2006, 06/2008, Aided with activities of daily living (ADLs) and assisted with ambulation and mobility exercises. Administered medications to clients verifying patient and medication data. Provided emotional support to clients and families involved. Documented daily activities ensuring communication with medial staff was current and updated.