Tyler Burford
Desoto,TX
Summary
Dynamic Patient Service Supervisor with a proven track record at Aramark, excelling in team management and operational efficiency. Skilled in effective problem solving and maintaining patient confidentiality, I implemented process improvements that significantly enhanced patient satisfaction and reduced wait times. Committed to delivering exceptional service with a customer-first mentality. I have also helped ran ran Outback steakhouse and Saltgrass steakhouse in our regions. Also I help opened the Outback steakhouse (alliance store) in Forth Worth in 2021.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Service Supervisor
Aramark (baylor Hospital)
10.2025 - Current
- Supervised daily patient service operations, ensuring quality care and compliance with health regulations.
- Coordinated scheduling for staff and patient appointments, optimizing workflow efficiency.
- Trained new team members on patient interaction protocols and system navigation.
- Implemented process improvements to enhance patient satisfaction and reduce wait times.
Hourly Manager/lead Server
Saltgrass Steakhouse
06.2022 - 02.2025
- Led team in implementing operational improvements to enhance customer service and efficiency.
- Trained staff on menu knowledge and service standards to ensure consistent guest experiences.
- Managed inventory levels and ordering processes to maintain optimal stock availability.
- Developed staff schedules to optimize labor costs while meeting business demands.
Key Manager
Outback Steakhouse
12.2016 - 04.2022
- Led daily operations to ensure high-quality service and customer satisfaction.
- Developed training programs to enhance staff performance and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Streamlined scheduling processes to improve labor cost management and staffing effectiveness.
Education
High School Diploma -
David W Carter Highschool
Dallas, TX05-2017
Skills
- Effective problem solving
- Patient confidentiality
- Team management
- Eager to learn
- Customer first mentality
- Reliable
- Excellent communication skills
Certification
TABC
Food handler (serve safe)
Timeline
Patient Service Supervisor
Aramark (baylor Hospital)
10.2025 - Current
Hourly Manager/lead Server
Saltgrass Steakhouse
06.2022 - 02.2025
Key Manager
Outback Steakhouse
12.2016 - 04.2022
High School Diploma -
David W Carter Highschool