Jasmine Heinle
Waterbury,United States
Summary
Enthusiastic, personable, and motivated Sales Associate with administrative, problem-solving and customer relations skills. Has strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
10
10
years of professional experience
Work History
Direct Client Service Specialist 2
State Of Vermont
Montpelier, VT
04.2022 - Current
- Engage customers in friendly, professional dialogue to determine needs.
- Answer incoming telephone calls to provide answers to questions and concerns.
- Machine, verify, and validate batches
- Rate mail
- Renew registrations and licenses
- Use POS Systems
- Enter Customer data into systems
- Process Registration, License, Driver Improvement, etc. transactions
Preschool Lead Teacher
Frog and Toad Child Care and Learning Center LLC
Burlingtong , VT
06.2019 - 04.2022
- Promoted good behaviors by using positive reinforcement methods with children.
- Administered and documented results of student assessments.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Used crowd management techniques to create safe and secure childcare environment.
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed professional relationships with parents, teachers, directors and therapists.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
Assistant Manager
Piercing Pagoda of Zale
South Burlington, VT
10.2018 - 04.2019
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Maintained current understanding of company offerings to better serve customers and team members.
- Assisted in store opening by setting up office space, computers and cash registers.
Expeditor
Chili's Bar and Grill
Williston, VT
05.2018 - 10.2018
- Coordinated service for food runners and other kitchen staff.
- Provided mentorship and guidance to new kitchen team members.
- Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Sales Associate
Pacific Sunwear
Burlington, VT
06.2015 - 01.2017
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Burlington High School
Burlington, VT06.2015
Some College (No Degree) - Early Childhood Education
Community College of Vermont
WinooskiSkills
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- POS Systems and Ordering Platforms
- Maintain a Clean and Organized Environment
- Cash register operation
- Product recommendations
- Task prioritization
- Excellent people skills
- Teamwork and collaboration
- Positive and professional
- Upselling and cross selling
Timeline
Direct Client Service Specialist 2
State Of Vermont
04.2022 - Current
Preschool Lead Teacher
Frog and Toad Child Care and Learning Center LLC
06.2019 - 04.2022
Assistant Manager
Piercing Pagoda of Zale
10.2018 - 04.2019
Expeditor
Chili's Bar and Grill
05.2018 - 10.2018
Sales Associate
Pacific Sunwear
06.2015 - 01.2017
High School Diploma -
Burlington High School
Some College (No Degree) - Early Childhood Education
Community College of Vermont
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