Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ty Gifford

Fairbanks,AK

Summary

Accomplished Director of Operations with a proven track record at Carlile Transportation, enhancing operational efficiency and team performance. Expert in strategic planning and execution, I significantly improved customer satisfaction and operational quality. Skilled in fostering a culture of continuous improvement and efficiency, my leadership ensures seamless coordination and resource optimization. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Heavy Haul, multi load and Bulk logistics.

Overview

16
16
years of professional experience

Work History

Director of Operations

Black Gold Express
04.2024 - Current
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

General Manager of Operations

Carlile Transportation
01.2023 - 04.2024
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.

Regional Manager

Carlile Transportation
01.2014 - 12.2023
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.

Terminal Manager

Carlile Transportation
07.2010 - 12.2013
  • Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
  • Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Fielded customer complaints and comments and rectified issues.

Terminal Manager

Carlile Transportation
09.2008 - 07.2010
  • Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
  • Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
  • Fielded customer complaints and comments and rectified issues.
  • Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.

Education

High School Diploma -

Clark High School
Las Vegas, NV

Skills

  • Operational Efficiency
  • Operations Oversight
  • Process Improvement
  • Strategic planning and execution

Accomplishments

    Married for 20 years

    Multiple successful multi load projects

    Innovative ways to get loads from point A to B

    Managed Rig moves KNI to PUO and FBX to PUO

    Supervised many over dimensional loads into and through Alaska

    Constantly meeting project deadlines Safely

    DOD Cleared

    Safety Trained

    President of Alliance in Kenai, Ak

Timeline

Director of Operations

Black Gold Express
04.2024 - Current

General Manager of Operations

Carlile Transportation
01.2023 - 04.2024

Regional Manager

Carlile Transportation
01.2014 - 12.2023

Terminal Manager

Carlile Transportation
07.2010 - 12.2013

Terminal Manager

Carlile Transportation
09.2008 - 07.2010

High School Diploma -

Clark High School

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Ty Gifford