Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ty Harrison

Warner Robins,GA

Summary

Dependable Service Technician dedicated in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with 1 year of hands-on experience completing various services and repairs. Professional, proactive and punctual with a team-oriented mentality.

Overview

7
7
years of professional experience

Work History

Service Technician

BMW Macon
Macon, GA
03.2023 - Current
  • Repaired vehicle components such as brakes, suspension systems, steering systems, engines, transmissions and electrical systems.
  • Utilized various hand tools such as wrenches, pliers, screwdrivers and hammers for repair tasks.
  • Ensured that all customer concerns were addressed promptly and professionally.
  • Prepared detailed reports documenting all services performed on customer vehicles.
  • Ran tests on newly installed parts and equipment to confirm proper functionality.
  • Maintained accurate records of all repairs made to vehicles in the shop database.
  • Recommended additional services or repairs based on findings during vehicle inspections.
  • Developed preventive maintenance procedures and schedules.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Maintained certifications and completed training on systems and components.
  • Implemented troubleshooting tactics to identify causes of poor engine performance.
  • Assisted in maintaining a clean and organized workspace at all times.
  • Examined previously completed work for accuracy.

Assistant Grocery Manager

Publix Supermarkets
Macon, GA
11.2016 - 05.2023
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Conducted regular inventory audits to ensure accuracy of stock counts.
  • Analyzed business performance data and forecasted business results for upper management.
  • Delivered expert customer service to store patrons and assisted with locating desired items.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Education

High School Diploma -

Houston County High School
Warner Robins, GA
05-2018

Skills

  • Professional and Courteous
  • Customer Support
  • Flexible and Adaptable
  • Hand Tool Knowledge
  • Rapport Building
  • Preventive Maintenance
  • Project Oversight
  • Visual Merchandising
  • Loss Prevention
  • Scheduling Coordination

Accomplishments

  • Tuskegee Airman Award 2016
  • Team Leader 2020
  • Inventory Bonus 2021
  • Built a House with Habitat for Humanity 2022

Timeline

Service Technician

BMW Macon
03.2023 - Current

Assistant Grocery Manager

Publix Supermarkets
11.2016 - 05.2023

High School Diploma -

Houston County High School

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Ty Harrison