Ty Hernandez
Plant City,Florida
Summary
Detail-oriented healthcare administrative professional with experience as a Patient Service Coordinator supporting insurance verification, patient intake, referral processing, and electronic medical records management. Skilled in reviewing payer requirements, assisting with prior authorization documentation, and ensuring HIPAA compliance in fast-paced clinical environments. Proficient in EMR systems including Epic, with strong organizational skills, attention to detail, and a commitment to accurate documentation and timely patient care coordination. Seeking to transition into an Authorization Specialist role within a hospital system such as AdventHealth.
Proven ability to manage client relationships and coordinate services within fast-paced environment. Skilled in problem-solving and effective communication, with focus on delivering high-quality results. Seeking to transition into new field where these transferable skills can be applied to achieve team and organizational goals.
Overview
1
1
year of professional experience
Work History
Patient Service Coordinator / Administrative Support
PT Solutions
03.2025 - Current
- Verify patient insurance eligibility, benefits, and coverage limitations prior to services.
- Assist with gathering documentation required for prior authorization submissions.
- Communicate with insurance representatives to confirm authorization requirements and payer guidelines.
- Enter and maintain accurate patient information in EMR systems.
- Ensure HIPAA compliance when handling protected health information.
- Review referrals and physician orders for completeness and medical necessity.
- Track pending insurance approvals and follow up to prevent delays in patient care.
- Manage patient accounts and address billing-related inquiries professionally.
- Maintain organized databases and perform high-volume data entry with strong accuracy.
- Collaborate with clinical and administrative teams to support efficient workflow.
Education
High School Diploma -
Durant Highschool
Plant City, Florida04-2022
Skills
- Insurance Verification & Benefits Investigation
- Prior Authorization Support
- Referral & Order Review
- Electronic Medical Records (EMR) Systems
- HIPAA Compliance
- Medical Coding Support
- Data Entry & Documentation Accuracy
- Microsoft Excel & Access
- Database Management
- Attention to Detail
- Organizational & Time Management Skills
Timeline
Patient Service Coordinator / Administrative Support
PT Solutions
03.2025 - Current
High School Diploma -
Durant Highschool