TY-ISHA DAVIS
Richardson,TX
Summary
I am a dependable and responsible professional seeking a position in a leadership role where I can use my past experience to enhance and guide the lives of others and utilize future experience coupled with experience and education to secure a career continuing to enrich the lives of others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Employee
B-Select Services
05.2023 - Current
- Cashier/Food Service handling cash and credit transactions from customers. In addition i assist in setup and serving food
- Food Prep Helper working primarily in the kitchen. Reading recipes, operating a variety of kitchen utensils and assisting in preparation of hot/cold foods.
- Event Security help protect the premises during an Event by completing activities like looking for signs of crime, reporting suspicious activity and completing a DAR and watching surveillance cameras.
Admin/Testing Proctor
HHD Aviations, LLC
Dallas, TX
08.2025 - 04.2026
- Administered standardized tests, ensuring compliance with established protocols and procedures.
- Monitored testing environments to maintain integrity and security throughout assessments.
- Assisted students in understanding testing instructions and addressing inquiries effectively.
- Documented test administration activities, reporting any irregularities or issues promptly.
Collections Agent
CMI Group
Carrollton, TX
02.2024 - 06.2025
- Managed delinquent accounts, negotiating payment plans to minimize outstanding balances.
- Utilized collection software to track payments and maintain accurate account records.
- Conducted skip tracing to locate debtors, ensuring effective communication for resolution.
- Resolved customer inquiries and disputes regarding account statuses and payment histories.
CSR/Dispatcher
ADT
Irving, TX
06.2021 - 01.2023
- Answer incoming calls about products and services
- Dispatch techs to customer locations
- Providing customer support
- Updating customer records and customer information/process customer accounts
Education
Massage - Massage
ATI Dallas Technical College
Dallas, TX08-2010
General Studies - Basics
Dallas County Colleges
Richardson, TX06-2012
Skills
- 2 years of Sales Experience
- 10 years of Customer Service and Sales Experience
- Strong interpersonal and Communication skills
- Knowledge of MS Office, Windows, PowerPoint and Excel
- Ability to work collaboratively as a team or independently
- Problem solving skills
- Strong Leadership Ability and Experience
- Detailed Oriented
- Excellent Organizational skills
Certification
- Massage Therapy Certification Aug. 2010
- Non-Commission Security Officer License May 2011
- Sit-down Forklift License April 2015
Timeline
Admin/Testing Proctor
HHD Aviations, LLC
08.2025 - 04.2026
Collections Agent
CMI Group
02.2024 - 06.2025
Event Employee
B-Select Services
05.2023 - Current
CSR/Dispatcher
ADT
06.2021 - 01.2023
Massage - Massage
ATI Dallas Technical College
General Studies - Basics
Dallas County Colleges