Ty Lumpkin
JOHNSBURG,Illinois
Summary
- Dynamic professional with a proven track record in customer service and teamwork at Backyard Bar and Marina. Adept at multitasking and problem-solving, I excelled in enhancing guest experiences while maintaining high service standards. My leadership in managing live broadcasts at Carthage College showcases my technical skills and ability to thrive under pressure.
- Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
- Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Broadcasting Crew
Carthage College
10.2023 - Current
- Directs live broadcast's
- Manages the crew
- Control and edit the live stream graphics
- Operates the Camera's
- Operates the replay system
Server
Backyard Bar and Marina
06.2025 - 08.2025
- Provided excellent customer service by engaging with diners and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Learned menu items thoroughly to offer informed recommendations to guests.
- Supported team members during peak service hours by efficiently managing multiple tables.
Barback
Backyard Bar and Marina
05.2024 - 08.2024
- Supported bartenders by preparing and restocking bar supplies efficiently.
- Maintained cleanliness and organization of bar areas to enhance service efficiency.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to deliver exceptional customer service experiences.
Landscape Worker
Trees R Us Inc.
05.2023 - 07.2023
- Operated landscaping equipment to enhance project efficiency and quality.
- Assisted in planting, pruning, and maintaining various plant species.
- Collaborated with team members to execute landscape design plans accurately.
- Maintained tools and equipment, ensuring proper functioning and safety protocols.
Sales Associate
TJX Companies
10.2020 - 08.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory levels through diligent stock management and organization.
- Processed transactions efficiently, ensuring accuracy in cash handling and point-of-sale operations.
- Collaborated with team members to achieve sales targets and improve store performance.
Education
Bachelor of Arts - Criminal Justice
Carthage College
Kenosha, WI05-2026
Bachelor of Arts - Marketing
Carthage College
Kenosha, WI05-2026
High School Diploma -
Johnsburg High School
Johnsburg, IL06-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Leadership qualities
- Customer engagement
- Maintains composure in high-stress situations
- Problem Solving
Accomplishments
- Worked on Marquee Sports Network
- Captured a number one clip on Sports Center
Awards
Made the Carthage College Deans list
- Fall 2023
- Spring 2023
- Fall 2024
- Spring 2025
Timeline
Server
Backyard Bar and Marina
06.2025 - 08.2025
Barback
Backyard Bar and Marina
05.2024 - 08.2024
Broadcasting Crew
Carthage College
10.2023 - Current
Landscape Worker
Trees R Us Inc.
05.2023 - 07.2023
Sales Associate
TJX Companies
10.2020 - 08.2022
Bachelor of Arts - Criminal Justice
Carthage College
Bachelor of Arts - Marketing
Carthage College
High School Diploma -
Johnsburg High School
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