NFLPA Certified Contract Advisor and sports business professional experienced in athlete relations, professional football networks, NCAA Division I athletics, and high-volume operations. Builds trust with athletes, scouts, coaches, personnel leaders, and partners while translating complex contract and operational information into clear next steps. Background includes NFL Draft preparation, endorsements, client retention, revenue growth, training, and gameday operations, plus graduate education in sports law and business and experience as a collegiate football student-athlete.
Work History
Marketplace Operations Manager
6 Years 4 Months
Nike Inc | 06.2020 - Current
Managed marketplace operations and customer experience programs by overseeing team coordination and training execution to deliver consistent customer service and achieve business goals.
Improved membership acquisition workflow and conversion strategy to increase new Nike members by 167% and raise Nike.com sales by 14% in FY2022.
Director of Client Relations and Contract Advisor
2 Years 8 Months
Show Me Sportz | 09.2023 - 05.2026
Managed athlete relationships throughout recruiting, representation, contract support, career planning, and ongoing value delivery as a trusted advisor throughout client lifecycle.
Cultivated relationships with NFL personnel, scouts, coaches, athletes, and business partners, supporting NFL Draft preparation and clarifying contract and partnership considerations.
Facilitated athlete growth opportunities, securing a hydration-company endorsement and trading-card agreement while leveraging knowledge of NFLPA regulations, NCAA rules, and NIL considerations.
Athletics Marketing and Gameday Operations Coordinator
7 Months
University of San Diego | 08.2019 - 03.2020
Coordinated marketing campaigns and gameday operations for four NCAA Division I sports, collaborating with athletics staff to execute events that engaged fans and stakeholders.
Coordinated cross-departmental projects to streamline operational workflows and enhance communication.
Implemented process improvements that increased efficiency in administrative functions and resource allocation.
Managed scheduling of events and meetings, ensuring optimal use of university facilities and staff resources.
Assistant Store Manager
1 Year 6 Months
Hibbett | 01.2018 - 07.2019
Implemented a business strategy that boosted store revenue significantly.
Led daily operations to enhance customer service and store efficiency.
Trained and mentored staff on sales techniques and inventory management practices.
Analyzed sales data to identify trends and inform merchandising strategies.
Client Relations Intern
4 Months
Grady Sports Agency | 01.2018 - 05.2018
Facilitated athlete recruiting, client communication, research, and relationship development within a professional agency.
Assisted in developing athlete marketing strategies to enhance brand visibility.
Conducted market research to identify emerging trends in sports management and representation.
Coordinated logistics for client events, ensuring seamless execution and participant engagement.
Gameday Marketing and Operations Intern
4 Months
East Texas A&M University | 01.2017 - 05.2017
Coordinated logistics for campus events, ensuring smooth execution and participant engagement.
Assisted in developing marketing materials for campus events to enhance student engagement.
Coordinated logistics for promotional campaigns, ensuring timely execution and resource allocation.
Supported data collection and analysis for market research projects to inform strategic decisions.
Education
Master of Science - Sports Law And Business
Arizona State University: Sandra Day O Connor College of Law
Bachelor of Science - Sports Management
East Texas A&M University
Skills
Professional Sports Relationships
Customer Success and Retention
Athlete and Client Services
Product Training and Adoption
Account Expansion
Contract Support
Data-Informed Engagement
Cross-Functional Collaboration
NFL and NCAA Operations
Endorsements and Partnerships
Certification
NFLPA Certified Contract Advisor | Certified 2022
Timeline
Director of Client Relations and Contract Advisor
Show Me Sportz
09.2023 - 05.2026Read More
Marketplace Operations Manager
Nike Inc
06.2020 - CurrentRead More
Athletics Marketing and Gameday Operations Coordinator
University of San Diego
08.2019 - 03.2020Read More
Assistant Store Manager
Hibbett
01.2018 - 07.2019Read More
Client Relations Intern
Grady Sports Agency
01.2018 - 05.2018Read More
Gameday Marketing and Operations Intern
East Texas A&M University
01.2017 - 05.2017Read More
Arizona State University: Sandra Day O Connor College of Law