Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Ty Olwin

Summary

After almost ten years in the food service industry I understand that teamwork is everything.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Cured Llc, Boulder
Boulder, CO
02.2021 - 06.2022
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Southport Grocery and Cafe

Barista, Server, Host, Bus Boy
Chicago, IL
04.2014 - 03.2020
  • Prepared drinks for customers (alcoholic and non alcoholic) including coffee drinks (hot and cold), cocktails (hot and cold)
  • Operated and cleaned espresso machine and coffee grinders
  • Brewed big batches of drip coffee throughout the day
  • Was in charge of serving at least 10 tables at a time for extended periods of time on any given busy Sunday (and every other day of the week)
  • Bussed tables I was in charge of along with any other table that needed bussing
  • Cash register and retail checkout duties
  • Experienced with To Go orders for drinks/ food (Toast, DoorDash, Caviar, Uber Eats)
  • Prepared large catering coffee orders often
  • Hosted occasionally (we used an app called NextMe)
  • Opened and closed the restaurant and cafe too many times to count
  • Assisted with private dinner events once a month

Education

Bachelor of Fine Arts - Acting

University of Cincinnati
Cincinnati, OH

Acting

School At Steppenwolf
Chicago, IL

General Coffee/espresso Training

Metropolis Coffee
Chicago, IL

Skills

  • Collaboration
  • Team player
  • Problem Solving
  • Adaptability
  • No job is too small (that's a mentality of mine)
  • Attention to detail
  • De-escalation of conflict
  • Work well under pressure/good in fast paced environments

Timeline

Assistant Manager

Cured Llc, Boulder
02.2021 - 06.2022

Southport Grocery and Cafe

Barista, Server, Host, Bus Boy
04.2014 - 03.2020

Bachelor of Fine Arts - Acting

University of Cincinnati

Acting

School At Steppenwolf

General Coffee/espresso Training

Metropolis Coffee
Ty Olwin