Ty Olwin
Summary
After almost ten years in the food service industry I understand that teamwork is everything.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Cured Llc, Boulder
Boulder, CO
02.2021 - 06.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Southport Grocery and Cafe
Barista, Server, Host, Bus Boy
Chicago, IL
04.2014 - 03.2020
- Prepared drinks for customers (alcoholic and non alcoholic) including coffee drinks (hot and cold), cocktails (hot and cold)
- Operated and cleaned espresso machine and coffee grinders
- Brewed big batches of drip coffee throughout the day
- Was in charge of serving at least 10 tables at a time for extended periods of time on any given busy Sunday (and every other day of the week)
- Bussed tables I was in charge of along with any other table that needed bussing
- Cash register and retail checkout duties
- Experienced with To Go orders for drinks/ food (Toast, DoorDash, Caviar, Uber Eats)
- Prepared large catering coffee orders often
- Hosted occasionally (we used an app called NextMe)
- Opened and closed the restaurant and cafe too many times to count
- Assisted with private dinner events once a month
Education
Bachelor of Fine Arts - Acting
University of Cincinnati
Cincinnati, OHActing
School At Steppenwolf
Chicago, ILGeneral Coffee/espresso Training
Metropolis Coffee
Chicago, ILSkills
- Collaboration
- Team player
- Problem Solving
- Adaptability
- No job is too small (that's a mentality of mine)
- Attention to detail
- De-escalation of conflict
- Work well under pressure/good in fast paced environments
Timeline
Assistant Manager
Cured Llc, Boulder
02.2021 - 06.2022
Southport Grocery and Cafe
Barista, Server, Host, Bus Boy
04.2014 - 03.2020
Bachelor of Fine Arts - Acting
University of Cincinnati
Acting
School At Steppenwolf
General Coffee/espresso Training
Metropolis Coffee