Ty Southerd
Champaign,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques, as well as inner team building.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Sunrun
11.2023 - Current
- Utilized upselling techniques to promote additional products and increase sales.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
General Manager
Foba Auto
05.2022 - 11.2023
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Sales Associate
Napleton Auto Park
12.2020 - 05.2022
Sales Manager
Foba Auto
07.2020 - 12.2020
Sales Representative
Euro Motors
08.2019 - 07.2020
Manager
Cheese And Crackers
01.2015 - 08.2019
Education
High School Diploma -
Fairfield Community High School
Fairfield, IL05.2005
Skills
- Cross-selling techniques
- Cash Handling
- Team Supervision
- Retail Merchandising
- Cash Drawer Management
- Customer Engagement
- Product Recommendations
- Order Management
- Creative Thinking
- Informed Product Selections
- Meeting Sales Goals
- Teamwork
- Product Knowledge
- Retail Store Operations
- Inventory Management
- Phone Etiquette
- Management
- Customer Service
- Scheduling
Timeline
Retail Sales Associate
Sunrun
11.2023 - Current
General Manager
Foba Auto
05.2022 - 11.2023
Sales Associate
Napleton Auto Park
12.2020 - 05.2022
Sales Manager
Foba Auto
07.2020 - 12.2020
Sales Representative
Euro Motors
08.2019 - 07.2020
Manager
Cheese And Crackers
01.2015 - 08.2019
High School Diploma -
Fairfield Community High School
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