Ty Ulanowicz
Pittsburgh,Pennsylvania
Summary
Organized and efficient Intake Clerk known for high productivity levels and ability to complete tasks swiftly. Skilled in data entry, record keeping, and customer service, ensuring smooth operation of intake processes. Excel at time management, communication, and problem-solving, contributing to team success and exceptional client interactions.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Intake Clerk
Fifth Judicial District of Pennsylvania
Pittsburgh, PA
08.2025 - Current
- Interviewed defendants after court proceedings to gather and verify intake information. Explain their next steps into the probation process and what unit they’re assigned to
- Processed intake documentation with attention to detail and confidentiality, facilitating smooth transitions into the probation process.
- Received court papers from individuals following court proceedings, ensuring accurate documentation for further processing.
- Uploaded documentation into case management system to ensure accurate record-keeping.
- Perform accurate data entry and maintain confidential records within case management systems.
- Review order sentences for accuracy and ensure all documentation complies with established procedures.
- Answer and direct incoming phone calls, providing professional assistance to defendants, attorneys, court personnel, and the public.
Certified Personal Trainer
Crunch Fitness
Pittsburgh, PA
06.2024 - 08.2025
- Trained clients in personalized fitness techniques to meet their fitness goals
- Motivated and encouraged clients during training sessions to push beyond their limits and achieve optimal performance
- Provided ongoing support, guidance, and accountability to help clients stay motivated and committed to their fitness journey
- Train clients to meet their fitness goals
- Boosted client retention rate through exceptional customer service and relationship-building efforts
Server
First Watch
Pittsburgh, PA
10.2023 - 06.2024
- Taking orders and running food to tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Warehouse Worker
Day & Zimmermann
Pittsburgh, PA
04.2022 - 09.2023
- Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
- Collaborated with team members to optimize workflow efficiency and meet daily production goals
- Performed quality control checks on outgoing shipments to ensure products met customer specifications
- Demonstrated strong problem-solving skills by resolving inventory discrepancies quickly and accurately
- Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
Education
High school diploma -
Pine Richland
Pittsburgh, PA 08.2018 - 06.2021
Skills
- Customer communication
- Administrative experience
- Microsoft Office
- Organizational skills
- Time management
- Attention to detail
- Multitasking
- Collaboration techniques
- Team coordination
- Process improvement
- Computer skills
- Customer service
- Analysis skills
Accomplishments
- Streamlined court intake processes at the Fifth Judicial District by accurately processing high volumes of intake paperwork, interviewing defendants to collect required information, and ensuring adherence to documentation and confidentiality procedures.
- Maintained case-management data integrity through precise data entry and timely upload of court orders and intake forms.
- Developed personalized fitness and nutrition programs as a Certified Personal Trainer, helping clients achieve weight-loss, strength, and mobility goals while improving client retention.
- Delivered exceptional customer service in high-volume restaurant environments, handled POS transactions, resolved guest concerns, and supported efficient floor operations.
- Improved warehouse accuracy and on-time shipments by operating forklifts, conducting cycle counts, performing quality-control checks, and reconciling inventory discrepancies.
- Trained and mentored new staff and clients—onboarding hosts and instructing clients on proper exercise technique—enhancing team performance and safety.
- Leveraged strong administrative and technical skills (Microsoft Office, typing, data entry) to support efficient office workflows and reporting.
Timeline
Intake Clerk
Fifth Judicial District of Pennsylvania
08.2025 - Current
Certified Personal Trainer
Crunch Fitness
06.2024 - 08.2025
Server
First Watch
10.2023 - 06.2024
Warehouse Worker
Day & Zimmermann
04.2022 - 09.2023
High school diploma -
Pine Richland
08.2018 - 06.2021