Ty Walker

* Serve as the primary point of contact with both retail customers and business contractors.

* Personalize and design orders specific to clients' needs using a multitude of materials and styles.

* Responsible for sourcing material from other stores and distribution centers across the country.

* Oversee the order process from the initial sale to the distribution of material to the customer.

* Ascertain whereabouts and status of materials using SAP.

* Impart product knowledge such as installation techniques of materials and styles.

• Toured all over Texas playing at places like Saddelrock, Bowie House, Augusta Vin Whinery, Stage 12, Block T Bar, Hotel Magdalena, Fairmont Hotel (Austin) and many others.
• Currently have a residency at Saddlerock in Dallas, TX where I play on a weekly basis. Have had past month long residencies at places such as Bowie House and Commodore Perry.
• Have written and performed several original songs and currenly have 6 songs on Spotify and Applie Music with over

• Maintained existing and foster new customer relationships as the first point of contact.
• Managed accounts for outside sales representatives by noting customer preferences, ordering and coordinating deliveries, and providing personal delivery services in case of emergency.
• Cut customer wait times up to 60 minutes by auditing the existing order/fulfillment operation and creating a new four step process.
• Educated all ABC employees externally and internally on the new four step process and also kept internal employees up to date on new product information by organizing internal educational luncheons.
• I grew and maintained relationships with vendors in order to provide detailed product information for all prospects and customers.

• Prepared 25-50 orders per day for customers by consolidating requested items, loading onto a pallet and bringing to the customer at will call using a forklift.
• Managed inventory Cycle Count within the three warehouses and yard and organized according to product type.
• Oversaw the delivery service lifecycle, beginning with planning routes, scheduling delivery trucks, and sorting tickets according to corresponding delivery.
• Monitored outgoing trucks for potential safety issues and ensured quality assurance for deliveries.
• Accompanied drivers on deliveries (one conveyer, one 18-wheeler, one knuckle boom) to assist with loading and for company documentation of deliveries.
• Created and printed tickets and credit members for customers at will call and assisted customers with finding correct products.
• Located materials from other branches and sent purchase orders.
• Converted contractor purchase orders into delivery tickets.