Summary
Overview
Work History
Education
Skills
Activities
Coursework
Timeline
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Ty Weatherford

Wilson,NC

Summary

Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.


Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

10
10
years of professional experience

Work History

Account Manager

Opterra Solutions, INC.
06.2022 - Current
  • Sales in Vegetation Management and Chemical Sales
  • Creating relationships with Businesses and Current Customers
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Volunteer

Rock Ridge Volunteer Fire Department
05.2016 - Current
  • Help my community stay safe and help people who are in danger
  • Community service of all kind

Counter Salesperson Intern

B&S Enterprise
07.2021 - 04.2022
  • Interned as a counter salesperson and also did other task around all aspects of the job learning about sales and the company
  • Making relationships with customers
  • Improved overall store presentation by collaborating with teammates on restocking shelves and maintaining an organized and attractive environment.
  • Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
  • Managed inventory levels, conducting regular stock checks and placing orders as needed.

Field Maintenance Worker

City of Wilson Parks & Recreation
06.2015 - 07.2020
  • Worked on athletic fields this summer, sodding fields, mowing the grass and trimming edges
  • Placed soil, sand, rocks on and around a baseball, soccer complex
  • Park’s maintenance field worker pulled small trees and bushes up
  • Building Playgrounds and objects for kids to have something to enjoy
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Collaborated with contractors on major repairs, overseeing quality and adherence to timelines.
  • Enhanced property appearance with regular landscaping and upkeep of outdoor spaces.

CEO

TCT Lawn Care
05.2018 - 04.2020
  • Completed landscaping tasks, Cut yards and edged yards, sprayed for weeds

FFA Member

08.2016 - 11.2018
  • Attended National FFA convention as a freshman at Hunt High School

Education

A.A.S. - Ag Business & Management

NC STATE UNIVERSITY
RALEIGH, NC
05.2022

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Client relationship management
  • Relationship building
  • Goal oriented
  • Networking skills
  • Project management
  • Business development and planning

Activities

  • Rock Ridge Volunteer Fire Department, 05/16, present, Help my community stay safe and help people who are in danger. Community service of all kind.
  • FFA, 08/16, 11/18, Attended National FFA convention as a freshman at Hunt High School.

Coursework

  • Soil Science
  • Business Financing
  • Business Management
  • Ag Business & Management
  • Math in Ag and Related Sciences
  • Professional Development
  • Animal science
  • Agriculture Law
  • Communications

Timeline

Account Manager

Opterra Solutions, INC.
06.2022 - Current

Counter Salesperson Intern

B&S Enterprise
07.2021 - 04.2022

CEO

TCT Lawn Care
05.2018 - 04.2020

FFA Member

08.2016 - 11.2018

Volunteer

Rock Ridge Volunteer Fire Department
05.2016 - Current

Field Maintenance Worker

City of Wilson Parks & Recreation
06.2015 - 07.2020

A.A.S. - Ag Business & Management

NC STATE UNIVERSITY

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Ty Weatherford