Ty-yana Pierson
Swedesboro
Summary
Dedicated individual with 6 years of experience in fast-paced environments, seeking a Customer Service Rep role. Skilled in streamlining operations, inventory tracking, and ensuring order accuracy. Proven ability to maintain meticulous attention to detail, enhancing customer satisfaction and operational efficiency.
Experienced in leading Environmental Services (EVS) teams for healthcare facilities. Background includes managing cleaning schedules, maintaining hygiene standards, and ensuring compliance with safety protocols. Strengths involve leadership skills, adaptability, and problem-solving capabilities. Past roles have indicated improvements in sanitation practices and boosted team efficiency.
Overview
12
12
years of professional experience
Work History
EVS Lead
Prisma Health Richland
Columbia
05.2024 - 11.2024
- Supervised daily operations of environmental services team.
- Ensured compliance with health and safety regulations.
- Trained staff on proper cleaning techniques and protocols.
Food Server
aramark
Columbia
01.2024 - 05.2024
- Working in South Carolina State school restaurant serving, cleaning and preparing meals for the college students
Shift Lead Plus
Dunkin Donuts
Columbia
09.2022 - 12.2023
- Oversee daily operations, manage a team of baristas, ensure exceptional customer service, maintain inventory levels, and uphold company standards at a high-volume Dunkin' Donuts location.
DFA
palmetto food service
Columbia
01.2023 - 07.2023
- Maintained cleanliness and order in the dining facility, ensuring a hygienic environment for meal service to military personnel, and provided breakfast and lunch service with efficiency and courtesy.
Mail Sorter
UPS
Swedesboro
03.2020 - 06.2020
- Efficiently sorted and categorized a diverse array of packages to streamline distribution processes.
- Maintained high levels of accuracy in package handling to ensure proper delivery and customer satisfaction.
Shipping & Receiving Clerk
Amazon
Elizabeth
10.2018 - 03.2019
- Enhanced operational efficiency by preparing labels for outbound merchandise and leveraging internal tracking systems to monitor shipment timelines.
- Managed inventory control by meticulously handling shipping and receiving tasks, ensuring the maintenance of precise records.
Package Handler
UPS
New York
12.2016 - 05.2018
- Ensured efficient processing and transportation of packages by effectively loading and unloading various freight types from delivery vehicles.
- Contributed to maintaining punctual delivery schedules by assisting in the seamless facilitation of cargo transfers.
Housekeeper
Hampton Inn
Blackwood
11.2015 - 08.2016
- Maintained high standards of cleanliness and organization in guest and common room areas, ensuring environments met hospitality expectations.
- Adhered to detailed safety protocols during cleaning processes to provide a secure and appealing atmosphere for guests.
Housekeeper
Sonya Staffing
New Jersey area
04.2013 - 07.2013
- Ensured optimal condition of cleaning equipment and managed inventory of supplies and products, contributing to efficient operations.
- Executed comprehensive cleaning tasks including sweeping, scrubbing, and mopping across various flooring types to maintain high standards of cleanliness.
Education
High School Diploma -
Gateway Regional HighSchool
Woodbury Heights, NJSkills
- Work Well With Others
- Problem Solver
- Works Well Under Pressure
- Good Communication
- Responsible
- Leadership Abilities
- Customer service
- Team supervision
- Scheduling coordination
- Environmental awareness
- Multitasking and organization
- Emergency response
Timeline
EVS Lead
Prisma Health Richland
05.2024 - 11.2024
Food Server
aramark
01.2024 - 05.2024
DFA
palmetto food service
01.2023 - 07.2023
Shift Lead Plus
Dunkin Donuts
09.2022 - 12.2023
Mail Sorter
UPS
03.2020 - 06.2020
Shipping & Receiving Clerk
Amazon
10.2018 - 03.2019
Package Handler
UPS
12.2016 - 05.2018
Housekeeper
Hampton Inn
11.2015 - 08.2016
Housekeeper
Sonya Staffing
04.2013 - 07.2013
High School Diploma -
Gateway Regional HighSchool