Tya Donald
Clinton,MS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative/Manager
Beauty Zone
08.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 02.2020
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Clinton High School
Clinton, MS05.2020
Skills
- Account and Territory Management
- Retail Effectiveness
- Corrective Actions
- Information Updates
- Client Rapport-Building
- Customer Consultations
- Product and Service Management
- Financial Records Analysis
- Compelling Leadership Skills
- Cash Register Operations
- Verbal and Written Communication
Certification
- Licensed Pharmacy Technician
Timeline
Sales Representative/Manager
Beauty Zone
08.2020 - Current
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 02.2020
High School Diploma -
Clinton High School
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