TYA MILLER
Cincinnati
Summary
Operations and administrative professional with over 10 years supporting healthcare and corporate environments. Expertise in managing high-volume scheduling, employee onboarding, and payroll coordination to enhance team productivity and streamline processes.
Overview
13
13
years of professional experience
Work History
HR and Administrative Coordinator/Manager's Assistant
Tri-County Visiting Nurses LLC
Springdale
01.2023 - Current
- Coordinated onboarding processes, including documentation verification and orientation assistance
- Developed and posted hiring ads on Indeed, ZipRecruiter, and LinkedIn, increasing visibility for qualified candidates.
- Processed payroll for 50 employees using ADP Run integrated with Workforce software, ensuring accurate and timely payments
- Assisted in payroll preparation and maintained essential HR documentation for accuracy.
- Managed daily office operations, enhancing support for clinical and administrative teams.
- Streamlined scheduling for nursing aide staff across various locations, improving efficiency and coverage using humanity
- Managed high-volume phone communications to address staff inquiries efficiently.
- Scheduled meetings, appointments, and operational calendars to facilitate productivity using microsoft.
- Ensured confidentiality while maintaining employee records and operational files
Navigation Center Coordinator
TriHealth
01.2016 - 01.2023
- Coordinated patient admissions and scheduling through EPIC healthcare system to streamline intake process.
- Managed referral queues and facilitated interdepartmental communication to enhance workflow.
- Facilitated communication among physicians, care teams, and patients to ensure continuity of care.
- Assisted with patient discharges, transfers, and transportation coordination.
- Maintained accurate documentation while adhering to compliance standards.
Financial Aid Counselor
TriHealth
01.2013 - 01.2016
- Guided patients on financial resources and insurance support, facilitating informed decision-making regarding their care.
- Assisted patients in navigating financial assistance programs and payment options to ensure access to necessary services.
- Collaborated with internal teams to enhance access to patient financial support, improving overall patient experience.
Education
Diploma - Health Communications
Hughes STEM High School
2515 Clifton Ave, Cincinnati, OH 45219Skills
- Talent Acquisition
- Recruitment Support
- Employee Onboarding
- HR Administrative Support
- Payroll Coordination
- Operations management
- Process optimization
- Data Management
- EPIC system
- Client relations
- Meeting coordination
Timeline
HR and Administrative Coordinator/Manager's Assistant
Tri-County Visiting Nurses LLC
01.2023 - Current
Navigation Center Coordinator
TriHealth
01.2016 - 01.2023
Financial Aid Counselor
TriHealth
01.2013 - 01.2016
Diploma - Health Communications
Hughes STEM High School