Latyahna Thirston
Tomball,TX
Summary
Reliable Medical Support professional with 3 years of experience in a clinical/ ER environment. Expertly assist with office operations and physician support by gathering patient information, vital signs and pharmacies. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.Highly motivated and committed Medical Assistant with proven history of superior performance at each job at a organizational levels.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Next Level Urgent Care
03.2023 - 10.2023
- Documented vital signs and health history for patients in clinic environments.
- Give injection, IV's if needs, buddy tapping and putting on boots.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments and registered patients
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Medical Assistant
SynergenX Health
10.2022 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Certified Medical Assistant
Life Savers Emergency Room
11.2021 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
Medical Billing and Coding Specialist
Acute Medical Services
10.2021 - 01.2022
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
Front Office Receptionist
Rejuvenation weight loss
08.2021 - 10.2021
- .
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained clean reception area to promote positive, professional environment for clients.
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Operator
Daikin Manufacturing Company
05.2020 - 08.2020
- Calibrated each machine at beginning and end of each shift
- Operated, maintained and performed repairs on AC units equipment
- Identified machinery issues and repaired parts to keep equipment running
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives
- Reviewed documentation and work order requirements.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Sales Associate
American Eagle Outfitters
05.2018 - 12.2018
- Arranged new merchandise with signage and appealing display encourage customer sales and move overstock items
- Assisted customers by finding needed clothing items and check inventory for items at other locations
- Built and maintained effective relationships with peers and management to drive team success toward common sales, service operational goals
- Built client base and promoted products to new and existing customer
- Recommended accessories and delivered details regarding late to increase sales.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Whataburger
02.2017 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Science - Nursing
Houston Community College
Houston, TX08.2026
No Degree - Medical Assistant
Florida Career College
Houston, TX10.2021
Skills
- Customer service
- Conflict management
- Typing
- Medical coding
- Front desk
- Medical Terminology
Certification
- BLS/CPR (08/01/23 - 08/01/25)
- CCMA Certification
- BLS Certification
- AED Certification
Timeline
Certified Medical Assistant
Next Level Urgent Care
03.2023 - 10.2023
Certified Medical Assistant
SynergenX Health
10.2022 - 03.2023
Certified Medical Assistant
Life Savers Emergency Room
11.2021 - 06.2022
Medical Billing and Coding Specialist
Acute Medical Services
10.2021 - 01.2022
Front Office Receptionist
Rejuvenation weight loss
08.2021 - 10.2021
Operator
Daikin Manufacturing Company
05.2020 - 08.2020
Sales Associate
American Eagle Outfitters
05.2018 - 12.2018
Cashier
Whataburger
02.2017 - 06.2017
Associate of Science - Nursing
Houston Community College
No Degree - Medical Assistant
Florida Career College
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