TYALEKA JOHNSON
Kannapolis,NC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Tranzact Insurance Solutions
Salisbury, Connecticut
06.2015 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Associate of Arts - BA
Strayer University
Charlotte, NC06-2019
High School Diploma -
South Rowan HS
Kannapolis, NC06-1996
Skills
- Data Entry
- Scheduling
- Appointment Scheduling
- Account updating
Timeline
Customer Service Representative
Tranzact Insurance Solutions
06.2015 - Current
High School Diploma -
South Rowan HS
Associate of Arts - BA
Strayer University
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