Tyana King
Winston-Salem,NC
Summary
Demonstrated an aptitude for solving problems and handling stressful situations. Security professional with 5 years of experience with access control at busy facilities and assisting customers. Skilled professional with many years of pleasant customer service with client intake/sign in.
Overview
7
7
years of professional experience
Work History
Security Guard
VPS Security
2022.09 - 2024.07
- Performed safety and emergency evacuations for client needs and incidents
- Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks
- Improved customer service by offering a friendly greeting and making sure the elevator was working while waiting for customers to enter
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Security Personnel
Allied Universal
2020.03 - 2022.08
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Performed safety and emergency evacuations for client needs and incidents
- Recorded client needs, developed a response plan, and performed an evacuation
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Guard
Allied Universal
2021.09 - 2022.06
- Performed safety and emergency evacuations for client needs and incidents
- Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks
- Improved customer service by offering a friendly greeting and making sure the elevator was working while waiting for customers to enter
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Security Officer
Securitas
2017.07 - 2020.12
- Actively tracked and reported all major vulnerabilities to ensure the company remained compliant
- Provided a security roadmap that reduced downtime
- Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports of all security breaches and investigations.
- Issued access cards to authorized personnel to monitor access points.
Education
High School Equivalency - High School Equivalence Course Completed
American Institute of Professional Studies
Newark, NJ01.2023
Skills
- Customer service
- Communication skills
- Computer skills
- Intake
- Computer literacy
- First aid
- Teaching
- Organizational skills
- Security camera monitoring
- Verbal and written communication
- Workplace Safety
- Patrolling
- Work ethic
- Punctuality
- Security Protocols
- CCTV Monitoring
- Security procedures knowledge
- Incident Reporting
- Emergency Response
- Reporting skills
- English fluency
- Keen observer
- Surveillance
- Access Control
- Emergency awareness
- Self-Defense
- Reliability
- Event security
- ID Verification
- Personal security
- Relationship building and management
- Body Language Analysis
- Surveillance Detection
- De-Escalation Techniques
- Baggage Screening
- Traffic Control
- Honest and Dependable
- Team Player
- Active Listening
- Reliable and Responsible
- Attentive and Observant
- Visitor screening
- Cooperative Attitude
Timeline
Security Guard
VPS Security
2022.09 - 2024.07
Security Guard
Allied Universal
2021.09 - 2022.06
Security Personnel
Allied Universal
2020.03 - 2022.08
Security Officer
Securitas
2017.07 - 2020.12
High School Equivalency - High School Equivalence Course Completed
American Institute of Professional Studies