Tyann Hayden
Crown Point,IN
Summary
Detail-oriented professional with a strong work ethic and sense of personal responsibility. Adaptable and proficient in learning new concepts quickly and efficiently. Use critical thinking to break down problems, evaluate solutions and make decisions. Demonstrate respect, friendliness and willingness to help wherever is needed.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist (Temporary Position)
Hostcare Resources
02.2024 - 03.2024
- Managed all incoming phone calls with exceptional customer service and directed client inquiries to the appropriate personnel.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Collected check payments, processed transactions and updated relevant records in Salesforce.
Paraprofessional (Temporary Position)
Crown Point School District
08.2023 - 11.2023
- Provided one-on-one support to students with physical disabilities, fostering a supportive learning environment and supervising them during recess and gym class to ensure safety.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions to maintain a structured learning environment.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Assisted in administration of standardized tests, facilitating smooth testing process.
Front Desk Receptionist
Endodontics, Inc.
01.2021 - 05.2023
- Professionally and cheerfully checked patients in and out of the clinic, ensured all paperwork was complete, collected copays and outstanding balances, filed dental insurance claims and followed up to resolve billing issues.
- Utilized TDO software and a multi-line phone system to schedule and confirm patients' appointments for multiple doctors and locations.
- Processed end-of-day reconciliation, balanced cash drawer and credit card machine.
- Facilitated various marketing projects and assisted in ordering supplies for the clinic.
Front Desk Receptionist
Endodontics, Inc.
07.2005 - 06.2009
- Same as above for Endodontics, Inc.
Education
Bachelor of Science - Medical Technology
Purdue University
08-1997
Skills
- Proficient in Microsoft Office, TDO and Salesforce
- Data Entry
- Payment Processing
- Office Organization
Timeline
Front Desk Receptionist (Temporary Position)
Hostcare Resources
02.2024 - 03.2024
Paraprofessional (Temporary Position)
Crown Point School District
08.2023 - 11.2023
Front Desk Receptionist
Endodontics, Inc.
01.2021 - 05.2023
Front Desk Receptionist
Endodontics, Inc.
07.2005 - 06.2009
Bachelor of Science - Medical Technology
Purdue University
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