Tyann Semper
Dallas,TX
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
20
20
years of professional experience
Work History
Assistant Manager
The Honey Baked Ham Company
2018.11 - 2022.10
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Cook
Frisco Independent School District
2016.02 - 2018.04
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Cashier
PDQ Restaurant
2015.01 - 2016.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
School Bus Driver
Lakeside Buses Of Wisconsin
2006.03 - 2006.11
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Childcare Teacher
Community Child Care Ltd.
2004.08 - 2005.06
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Bar Waitress
ARJ's Jazz & Blues Club
2004.06 - 2004.08
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Supported a positive work environment by collaborating with colleagues, assisting them when needed, and contributing to team morale.
- Ensured prompt seating of guests during high-volume periods by assisting host staff when necessary.
Childcare Teacher
The Garden Family Enrichment Center
2004.05 - 2004.08
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Childcare Teacher
Grisby's Child Development Center
2003.02 - 2003.08
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Associate Degree in Nursing - Nursing
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
James Madison University High School
Milwaukee, WISkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Cleaning and organization
- Food handling
- Parent-Teacher Communication
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer Service
- Dependable and reliable
Timeline
Assistant Manager
The Honey Baked Ham Company
2018.11 - 2022.10
Cook
Frisco Independent School District
2016.02 - 2018.04
Cashier
PDQ Restaurant
2015.01 - 2016.01
School Bus Driver
Lakeside Buses Of Wisconsin
2006.03 - 2006.11
Childcare Teacher
Community Child Care Ltd.
2004.08 - 2005.06
Bar Waitress
ARJ's Jazz & Blues Club
2004.06 - 2004.08
Childcare Teacher
The Garden Family Enrichment Center
2004.05 - 2004.08
Childcare Teacher
Grisby's Child Development Center
2003.02 - 2003.08
Associate Degree in Nursing - Nursing
Milwaukee Area Technical College
High School Diploma -
James Madison University High School
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