Summary
Overview
Work History
Education
Skills
Timeline
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Tyanna Brown

Des Moines,IA

Summary

Dynamic professional with a proven track record at Mullets Restaurant, excelling in customer service and communication. Recognized for developing rapport with guests, leading to repeat business. Adept at organization and quick learning, I thrive in fast-paced environments while leveraging my computer skills to enhance efficiency and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Server

Mullets Restaurant
Des Moines, IA
02.2016 - 03.2025
  • Serving Food & alcoholic beverages
  • Providing quick and accurate customer service on a professional and personable level.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Teaching Assistant

JW Reed Christian Academy
Des Moines, IA
08.2022 - 06.2024
  • Organized student performance and enrichment activities to facilitate learning.
  • Maintained accurate records of student attendance and performance.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.

Collections Specialist

Wells Fargo
West Des Moines, IA
06.2011 - 03.2016
  • Serviced Wells Fargo cardholders with delinquent/ over limit accounts
  • Reviewed accounts to determine payment plan compliance
  • Arranged for debt repayment and established repayment schedule based on customer finances
  • Exceeded monthly expectations by setting up customer payments and bringing 20 or more accounts current each month
  • Assisted with new hire training and acclimating new employees to company culture

Education

GED -

Des Moines Area Community College
Ankeny, IA

Skills

  • Excellent Customer Service
  • Communication skills
  • Organization
  • Prioritization
  • Typing skills
  • Computer experience
  • Dependable
  • Quick learner

Timeline

Teaching Assistant

JW Reed Christian Academy
08.2022 - 06.2024

Server

Mullets Restaurant
02.2016 - 03.2025

Collections Specialist

Wells Fargo
06.2011 - 03.2016

GED -

Des Moines Area Community College

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Tyanna Brown