Highly-motivated employee with desire to take on new challenges. Friendly and positive team player with good planning and problem-solving abilities. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
13
13
years of professional experience
Work History
Program Support Assistant
Department of Veterans Affairs
St Louis, MO
01.2022 - Current
Reviewed incoming correspondence and took appropriate action as needed.
Compiled and analyzed data utilizing spreadsheets or other database software.
Compiled data from various sources SHARE ,VBMS, ARCIS AND ADOBE use in processes.
Assembled and organized facts, data and program information as background intelligence.
Received and distributed mail, letters and packages.
Analyzes claim and determines if disposition of claim and control action has been appropriately identified
Assist with gathering of Official Military Personnel File (OMPF) evidence for cases
Make adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned tasks
Mobile Medical Examiner
ExamOne, a Quest Diagnostics
St Louis, MO
01.2022 - Current
Performed physical examinations on patients in a mobile medical unit.
Conducted health assessments to individuals of all ages.
Provided timely documentation of patient encounters and laboratory results.
Maintained accurate records of patient visits, including medical history, vital signs, and medications prescribed.
Ensured compliance with local and state regulations regarding medical care and safety standards.
Performed diagnostic tests such as X-rays, EKGs, blood work, urine analysis., as needed or requested by the physician or other healthcare provider.
Sterilized tools, tables and surrounding areas to prevent spread of infections or contamination of evidence.
Performed venipuncture and other blood collection procedures according to established standards.
Maintained a clean, safe, and organized work environment.
Verified patient information prior to specimen collection.
Processed samples accurately and efficiently.
Followed all safety protocols when handling hazardous materials.
Adhered to HIPAA guidelines regarding patient privacy.
Provided excellent customer service while interacting with patients.
Mobile Phlebotomist
Precision Labs
Chesterfield, MO
03.2011 - Current
Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
Provided education to patients regarding the collection process and answered any questions they may have had.
Transported blood samples to designated laboratory or other medical facility for testing purposes.
Prepared materials for phlebotomy such as antiseptics, gauze pads and tourniquets.
Ensured that equipment was properly sterilized before use according to established protocols and guidelines.
Verified patient identity prior to collecting sample using two forms of identification as required.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Phlebotomist Technician
HSHS St. Elizabeth's Hospital
O'Fallon, IL
11.2019 - 10.2020
Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
Maintained records of patient information, test results and lab activities in accordance with established protocols.
Assisted physicians and nurses with various procedures related to phlebotomy.
Prepared collection containers, needles and other supplies needed for specimen collection.
Verified patient identification prior to collecting specimens.
Ensured that the proper amount of blood was drawn from each patient by using appropriate techniques and equipment.
Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
Labeled collected specimens accurately according to protocol.
Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
Conducted quality control checks on equipment used in specimen collection processes such as thermometers, centrifuges.
Followed universal precautions when handling blood samples at all times.
Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
Complied with HIPAA regulations regarding confidentiality of patient information.
Reviewed orders for accuracy before initiating collections.
Labeled blood vials with critical information like time of collection, date and patient name.
Monitored inventory levels of supplies used in phlebotomy processes; ordered additional materials as needed.
Developmental Assistant II
South County Habilitation Center
St Louis, MO
11.2011 - 11.2015
Assisted in the development of individualized plans to support participants with disabilities.
Provided direct care and supervision for individuals with developmental disabilities.
Developed positive relationships with clients and their families through effective communication.
Facilitated activities that promote social, emotional, physical, and intellectual growth of clients.
Monitored client progress towards goals and objectives outlined in Individual Service Plans.
Implemented behavior management strategies as needed to ensure a safe environment for all involved.
Collaborated with other team members to provide comprehensive services for clients.
Maintained accurate records regarding client's health, progress, treatments.
Conducted assessments of client's abilities and developed appropriate programming goals accordingly.
Fostered a supportive learning environment by providing instruction on daily living skills such as personal hygiene and meal preparation.
Attended training sessions related to supporting individuals with developmental disabilities.
Communicated regularly with family members about changes in the individual's behavior or condition.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Advanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans HealthcareAdvanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans Healthcare
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin
Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration