TYANNA NEUFVILLE
Bronx
Summary
Detail-oriented healthcare professional with experience in patient care, infection control, and healthcare support services. Certified Registered Central Service Technician (CRCST) with CNA experience providing safe, compassionate patient support in fast-paced medical environments. Skilled in patient monitoring, communication, documentation, teamwork, and responding quickly to patient needs while maintaining safety and compliance standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Brinks Inc.
08.2022 - 06.2023
- Managed high-volume customer accounts while maintaining accuracy and professionalism.
- Resolved customer concerns efficiently using strong communication and problem-solving skills.
- Collaborated with team members to improve workflow and customer satisfaction.
CNA
Yorktown Rehabilitation and Nursing Center
03.2022 - 07.2022
- Monitored patient conditions and reported changes to nurses and healthcare staff promptly.
- Assisted patients with daily living activities including hygiene, feeding, dressing, and mobility.
- Maintained patient safety by following infection control and healthcare protocols.
- Supported patient comfort and emotional well-being in a fast-paced healthcare environment.
- Documented patient care activities accurately while maintaining HIPAA compliance.
Package Packer & Stocker
Amazon
10.2021 - 03.2022
- Maintained organization and inventory accuracy in a fast-paced warehouse environment.
- Followed safety and sanitation procedures while handling products and equipment.
- Worked efficiently in team-based environments requiring attention to detail and time management.
Education
High School Diploma -
St. Catharine Academy
01.2016
Skills
- Patient Monitoring & Observation
- Patient Safety & Infection Control
- Healthcare Team Collaboration
- HIPAA Compliance
- Documentation & Reporting
- Communication & Customer Service
- Sterile Processing & Instrument Handling
- Time Management & Organization
Certification
CRCST | HSPA (IAHCSMM) Certification — 2025
Timeline
Customer Service Representative
Brinks Inc.
08.2022 - 06.2023
CNA
Yorktown Rehabilitation and Nursing Center
03.2022 - 07.2022
Package Packer & Stocker
Amazon
10.2021 - 03.2022
High School Diploma -
St. Catharine Academy