Tyannah Tucker
Suitland,United States
Summary
Dynamic professional with a proven track record at Bridgepoint Hospital, excelling in event management and customer service. Successfully implemented marketing strategies that boosted program awareness, while ensuring safety and compliance. Known for flexibility and teamwork, I thrive in fast-paced environments, delivering exceptional results and fostering strong relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Recreational Assistant
Bridgepoint Hospital
Washington, DC
07.2022 - 01.2025
- Coordinated volunteer recruitment efforts for special events, resulting in a well-staffed workforce able to meet event demands.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Performed light custodial duties to provide clean and inviting facilities.
- Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Implemented new marketing strategies that increased awareness of available programs among the target audience.
Sales Manager
Styles
Forestville, MD
06.2020 - 07.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
Lexy Corporate
Oxon Hill, MD
04.2017 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Southwest Distribution
Washington, DC
06.2013 - 08.2016
- Delivered Newspapers to customers in a timely manner to minimize complaints and build trust
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
APC Certificate -
MEPAP 1
Online11.2022
Potomac High School
Oxon Hill, MD05.2018
Skills
- Flexibility
- Safety awareness
- CPR training
- Adaptive programming
- Program planning
- Event management
- Customer service
- Teamwork and collaboration
- Attention to detail
- Cleaning and sanitizing
- Multitasking
- Reliability
- Excellent communication
Certification
Activity Professional Certification
Timeline
Recreational Assistant
Bridgepoint Hospital
07.2022 - 01.2025
Sales Manager
Styles
06.2020 - 07.2022
Sales Associate
Lexy Corporate
04.2017 - 06.2021
Sales Associate
Southwest Distribution
06.2013 - 08.2016
APC Certificate -
MEPAP 1
Potomac High School