Tyanni Tate
Gainesville,GA
Summary
Dynamic and results-oriented professional with extensive experience as a Dental Receptionist at Great Expressions, adept in patient scheduling and issue resolution. Excelled in enhancing patient satisfaction and streamlining appointment processes. Skilled in dental terminology and customer service, demonstrating a proven track record of resolving complex insurance disputes and fostering positive patient interactions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dental Receptionist
Great Expressions
09.2024 - Current
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
Dental Receptionist
Hickory Hill Family Dental
02.2024 - 09.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Loader
FedEx
09.2023 - 12.2023
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
Education
High School Diploma -
Southwind High School
Memphis, TN05.2020
Skills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Maintaining cleanliness
- Patient scheduling
- Data entry
- Issue resolution
- Friendly and outgoing
- Confidentiality
- Critical thinking
- Employee scheduling
- Customer service
Certification
OSHA(Occupational safety and health association) certification which is a official certificate that demonstrates a persons competency in occupational safety and health.
Timeline
Dental Receptionist
Great Expressions
09.2024 - Current
Dental Receptionist
Hickory Hill Family Dental
02.2024 - 09.2024
Loader
FedEx
09.2023 - 12.2023
OSHA(Occupational safety and health association) certification which is a official certificate that demonstrates a persons competency in occupational safety and health.
High School Diploma -
Southwind High School
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