Tyara Smith
Saint Charles,MO
Summary
Compassionate Home Health Aide with background in providing care to diverse patient populations in home settings. Skilled in personal care, medication management, and light housekeeping, ensuring comfort and hygiene. Demonstrated ability to build trust and rapport with patients, resulting in positive feedback for quality of care provided. History of effectively communicating with healthcare professionals to enhance patient wellbeing and safety.
Overview
5
5
years of professional experience
Work History
Claims Assistant
CarShield
Saint Peter, MO
10.2022 - Current
- Coordinated and planned investigations of claims to confirm compensability and coverage.
- Handled modification and updating of policies.
- Worked closely with underwriting and risk management teams to provide insights from claims experiences.
- Assisted new policyholders with processing claims.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.
- Collaborated with team members to develop strategies for resolving difficult cases quickly and efficiently.
- Answered inquiries from customers regarding their individual claims status.
- Assisted in the development and updating of claims policies and procedures to improve efficiency.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
Home Health Caregiver
Diversified Home Care
Saint Louis, MO
11.2019 - 10.2024
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Directed patients in prescribed exercises or in use of braces or artificial limbs.
- Managed patient transportation and appointment scheduling.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Cared for disabled children or children with sick or disabled parents.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
Education
High School Diploma -
Saint Charles High School
Saint Charles, MO06-2014
Some College (No Degree) -
Ultimate Medical Academy
Clearwater, FLSkills
- Tracking spreadsheets
- Coordinating documents
- Confidentiality handling
- Managing records
- Microsoft office
- Managing case files
- Setting up files
- Decision-making
- Interpersonal communication
- Conflict resolution
- Time management
- Problem Solving
Timeline
Claims Assistant
CarShield
10.2022 - Current
Home Health Caregiver
Diversified Home Care
11.2019 - 10.2024
High School Diploma -
Saint Charles High School
Some College (No Degree) -
Ultimate Medical Academy