TYDAIJA STRAUGHTER
DESOTO,US
Summary
Leveraged expertise in customer service management and employee training to drive organizational success and promote innovative solutions.
Executed risk assessments, managed incidents, and developed strategic plans to ensure comprehensive security solutions.
Overview
6
6
years of professional experience
Work History
Security Operations Manager
Allied Universal Security Services
Irving, TX
10.2025 - Current
- Oversaw daily operations, ensuring adherence to quality and service standards.
- Analyzed performance metrics to drive continuous improvement initiatives.
- Developed training programs for staff to improve compliance and safety standards.
- Led cross-functional teams to implement new inventory management systems.
- Streamlined operational processes to enhance efficiency and reduce costs.
Security Site Supervisor
Allied Universal Security Services
Irving, TX
05.2022 - 10.2025
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Managed team schedules to provide effective security coverage for building needs.
- Maintained detailed logs of daily activities, providing accurate records for management review.
Shift Supervisor
CVS Pharmacy
Lancaster, TX
01.2023 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Warehouse Worker
Amazon
Hutchins, TX
10.2019 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Education
High School Diploma - undefined
Desoto High School
DeSoto, TX05.2019
Skills
- Leadership
- Organizational Skills
- Customer-Oriented
- Employee Training
- Workplace Safety
- Staff Management
- Team motivation
- Communication
- Customer Service Management
- Cash handling
- Problem solving
- Scheduling
- Performance evaluation
- Compliance
- Record keeping
- Inventory management
- Operations management
- Customer service
- Operational efficiency
- Operations monitoring
- Problem-solving
Timeline
Security Operations Manager
Allied Universal Security Services
10.2025 - Current
Shift Supervisor
CVS Pharmacy
01.2023 - 12.2024
Security Site Supervisor
Allied Universal Security Services
05.2022 - 10.2025
Warehouse Worker
Amazon
10.2019 - 12.2022
High School Diploma - undefined
Desoto High School