Ty’Darrius Burks
Dothan,AL
Summary
Dynamic manager with a proven track record at McDonald’s, excelling in customer service and team leadership. Successfully implemented process improvements that reduced wait times and enhanced operational efficiency. Skilled in staff training and strategic planning, fostering a high-performing team dedicated to achieving sales growth and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
McDonald’s
Dothan, AL
05.2020 - Current
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on food safety and operational procedures.
- Implemented process improvements to optimize workflow and reduce wait times.
- Managed inventory levels, ensuring availability of supplies while minimizing waste.
- Collaborated with upper management on strategic initiatives to drive sales growth and brand loyalty.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Dothan High School
Dothan, AL06.2022
Associate of Science - Accounting
Colorado Technical University
Colorado Springs, COSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Strategic planning
- Cross-functional teamwork
- Performance management
Certification
ServSafe
Timeline
Manager
McDonald’s
05.2020 - Current
High School Diploma -
Dothan High School
Associate of Science - Accounting
Colorado Technical University