Early-career Internet Technician with experience installing residential internet service and diagnosing signal, wiring, and equipment issues. Strong in help desk support, attention to detail, and customer communication. Focused on improving service reliability and fast problem resolution.
Work History
Internet Technician
2 Years 5 Months
Lightbeam Internet | 06.2024 - Current
Installed residential internet service, configuring modems, routers, and network connections.
Troubleshot connectivity issues, isolating signal, wiring, and equipment faults for quick resolution.
Tested line performance using diagnostic tools to verify stable service and proper signal levels.
Mounted and secured cabling, following safety standards and installation specifications.
Communicated service details clearly, guiding customers through equipment setup and basic troubleshooting.