Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

TYEASHA FAGAN

Chesapeake,VA

Summary

Successful Results-driven Retail Marketing look to oversee known companies for high productivity and efficient task completion. Specialize in strategic planning, customer engagement strategies, and digital marketing campaigns. Excel at communication, problem-solving, and adaptability to drive marketing success and foster strong relationships with clients and team members.

Overview

1
1
Certification
11
11
years of professional experience

Work History

Business Manager

Foot Locker
05.2022 - 05.2027
  • Managed daily operations of retail store and ensured compliance with company policies.
  • Trained and mentored staff to enhance customer service skills and product knowledge.
  • Developed promotional strategies to increase foot traffic and drive sales performance.

Retail Marketing Representative

FedEx
05.2019 - 05.2026
  • Developed marketing materials to promote FedEx services and offerings.
  • Conducted market research to identify customer needs and preferences.
  • Collaborated with sales teams to align marketing strategies with sales goals.
  • Being marketing board for members
  • Analyzed competitor activities to inform marketing tactics and initiatives.

Customer Service Manager

Foot Locker
06.2016 - 05.2019
  • Managed customer inquiries through phone, email, and in-store communication.
  • Trained staff on customer service protocols and product knowledge.
  • Resolved customer complaints effectively to ensure satisfaction.
  • Visual communication and customer visual satisfaction
  • Collaborated with team to implement promotional events and special sales.

Education

Bachelor of Science - Organizational Leadership

Bryant & Stratton College
NY
05.2026

Associate of Applied Science - Criminal Justice

Bryant & Stratton College
NY
06.2018

Skills

Project management

Customer service

Data analysis

Visual merchandising

Marketing strategy

Business marketing

Brand promotion

Communication skills

LANGUAGES

Spanish: Professional

Certification

Digital Marketing

Timeline

Business Manager

Foot Locker
05.2022 - 05.2027

Retail Marketing Representative

FedEx
05.2019 - 05.2026

Customer Service Manager

Foot Locker
06.2016 - 05.2019

Associate of Applied Science - Criminal Justice

Bryant & Stratton College

Bachelor of Science - Organizational Leadership

Bryant & Stratton College
TYEASHA FAGAN