Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Tyeisca Adolphus

Los Angeles,CA

Summary

10+ yrs experience in inbound and outbound customer service and sales calls. Personal Care with hands on experience providing companionship and emotional support to residents. Assist in carrying out day to day secretarial duties and manage data entry.

Overview

15
15
years of professional experience

Work History

Private Caregiver

Private Care
Los Angeles, California
12.2022 - Current
  • Accompanied clients on recreational activities such as walks or trips to the park.
  • Collaborated with physicians, nurses, family members and other healthcare professionals to ensure quality patient care.
  • Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.

Team Leader

Transparent BPO
Belize City
08.2014 - 12.2022
  • Kept track of daily scheduled for staff, send email reports on team daily and weekly performance.
  • Manage productivity with overall team performance and attendance
  • Motivate agents on a daily basis
  • Manage inbound and outbound calls

Retention Officer

RF&G Insurance
Belize City
12.2013 - 08.2014
  • Assisted in carrying out day to day secretarial duties daily report to supervisor
  • Managed data entry and manual filing system

Assistant Registering Officer

Election and Boundaries Department
07.2012 - 01.2013
  • Assisted in Registering new electors, Carried out field investigation, Data Entry

Sales Associate

James Brodie & CO., LTD.
Belize City
11.2009 - 12.2010
  • Assisted with daily sales in the appliance department.
  • Maintained and kept track of products in inventory.

Education

Certification in Primary Edu. -

University of Belize (UB)
Belize City, Belize
08-2019

Associate in Business Admin– Accounting , Tourism -

Wesley Junior College
05.2017

Skills

  • Microsoft Word
  • Ability to work with team
  • Leadership Qualities
  • Communication skills
  • Problem solving skills
  • Strong work ethics
  • Compassionate client care
  • Emotional support

Volunteer Experience

  • YAP - Youth Apprenticise Program, Belize City, Belize, Group Member, 03/2011 - Present, Assist in carrying and organizing tasks
  • Western Paradise Summer Camp, Western Paradise Village, Belize, Camp Assistant Leader, 08/2014, Organized activities and daily tasks of the camp

Timeline

Private Caregiver

Private Care
12.2022 - Current

Team Leader

Transparent BPO
08.2014 - 12.2022

Retention Officer

RF&G Insurance
12.2013 - 08.2014

Assistant Registering Officer

Election and Boundaries Department
07.2012 - 01.2013

Sales Associate

James Brodie & CO., LTD.
11.2009 - 12.2010

Certification in Primary Edu. -

University of Belize (UB)

Associate in Business Admin– Accounting , Tourism -

Wesley Junior College

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Tyeisca Adolphus