TYEISHA COOPER-WAITE
Punta Gorda,FL
Summary
Compassionate and reliable Health Care Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client, patients dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients and or patients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.
Overview
7
7
years of professional experience
Work History
DSP (DIRECT SUPPORT PROFESSIONAL)
Epic Health Services
East Meadow
02.2020 - 05.2021
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Provided guidance and support to ensure safety of individuals served.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Customer Service Representative
The Home Depot
westbury, New York
09.2018 - 01.2020
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
CUSTOMER SERVICE ASSOCIATE CASHIER
Wal-Mart
Westbury
07.2014 - 10.2016
- Verified age for alcohol purchases according to state regulations.
- Provided training for new employees when needed.
- Assisted other departments when needed during busy periods.
- Answered incoming calls from customers seeking assistance or requesting information about products and services.
- Performed daily opening and closing duties such as counting money, balancing cash drawers, and organizing paperwork.
Education
Certification - Certified Phlebotomy Tech
Medcerts Online Learning
Livonia, MI03-2024
High School Diploma -
Westbury Highschool
Old Westbury, NY06-2010
Skills
- Customer Service
- Direct Patient Care
- Front desk
- Typing
- Windows
- Medical office experience
- Quality Assurance
- Medical Billing
- Vital signs
- Patient care
- Bls
- Special needs care
Zip
33955
State
FL
City
Punta Gorda
References
References available upon request.
Timeline
DSP (DIRECT SUPPORT PROFESSIONAL)
Epic Health Services
02.2020 - 05.2021
Customer Service Representative
The Home Depot
09.2018 - 01.2020
CUSTOMER SERVICE ASSOCIATE CASHIER
Wal-Mart
07.2014 - 10.2016
Certification - Certified Phlebotomy Tech
Medcerts Online Learning
High School Diploma -
Westbury Highschool
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