Tyeisha THOMPSON
WASHINGTON,DC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Chimera Enterprise International Inc.
Edgewood, Maryland
11.2019 - 06.2023
- Coordinated with various teams to meticulously organize materials both internal and external meetings, conferences, webinars and special events.
- Provided expertise in customer service to communicate and analysis information within organization aligned to mission and to strengthen objectives and goals.
- Scheduled and oversaw Director's calendar events and travel logistics using Concur.
- Delivered professional and techinical services to various stakeholders and patners within the US Federal government.
- Coordinated with various teams to meticulously organize materials both internal and external meetings, conferences, webinars and special events.
- Ensured effective data call support by drafting memorandums and program documentation's, while also reviewing final documentation for grammar and formatting.
- Expertly handled video teleconferencing and general audiovisual equipment operations.
Administrative Assistant
E3 Federal Solutions
McLean, VA
06.2020 - 10.2020
- Provided prompt assistance and comprehensive responses to customer queries, resulting in heightened levels of satisfaction.
- Analyzed metrics, produced reports and assisted with decision-making process by modeling trends.
- Collaborated with cross-functional teams including administrative, human resources, and finance departments to execute special projects and events.
- Served as a reliable source of accurate information for external parties using different mediums such as emails, phone calls, and personal interactions.
- Researched and prepared executive-level presentation materials.
- Implemented efficient IT strategies to optimize workflow and increase productivity.
- Contributed to the implementation of new systems and services in a production setting.
Administrative Officer
CTI Resource Management Services
Jacksonville, FL
12.2018 - 06.2019
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Implemented a comprehensive database system to effectively track program development and highlight opportunities for improvement.
- Collaboratively coordinated program implementation with stakeholders to adhere to established guidelines.
- Managed day-to-day operations of multiple programs simultaneously while ensuring quality standards are met throughout all phases.
- Led valuation, due diligence and contracting as part of acquisition process.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Created spreadsheets to track customer information such as contact details and preferences.
Education
High School Diploma -
The SEED Public Charter School
Washington, DC06-2012
Skills
- Customer Service
- Troubleshooting and modifications
- Client implementation support
- Technical Analysis
- Information Security
Certification
- Cyber Security Awareness
- DOD Secret Clearance
References
References available upon request.
Timeline
Administrative Assistant
E3 Federal Solutions
06.2020 - 10.2020
Administrative Assistant
Chimera Enterprise International Inc.
11.2019 - 06.2023
Administrative Officer
CTI Resource Management Services
12.2018 - 06.2019
High School Diploma -
The SEED Public Charter School