Tyeisha Williams

• Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Mentored new sales associates to contribute to store's positive culture.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Helped customers locate products and checked store system for merchandise at other sites.

• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Managed efficient cash register operations.

• Greeted customers and offered assistance for increased customer satisfaction.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Provided product price information to customers.
• Managed customer relations through communication and helpful interactions.
• Worked varied hours to meet seasonal and business needs.

• Developed and implemented individual care plans tailored to needs of each client.
• Preserved patient safety by following safety protocols.

• Helped customers complete purchases, locate items, and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Operated POS terminals and cash drawer balancing.
• Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.