Dynamic professional with extensive experience in client support and behavior management. Proven ability to enhance client independence through personalized care plans and effective communication. Skilled in first aid and safety, with a strong focus on fostering positive interactions and improving engagement in diverse settings.
Work History
Care Coordinator
3 Years 10 Months
Developmental Disabilities Institute, DDI | 08.2021 - 06.2025
Provided personalized support for individuals with developmental disabilities, enhancing daily living skills and fostering independence.
Assisted clients in participating in community activities, promoting social integration and engagement.
Implemented behavior management strategies to encourage positive interactions and reduce challenging behaviors.
Collaborated with multidisciplinary teams to develop individualized care plans tailored to client needs.
Developed individualized care plans based on client needs, preferences, and available resources.
Bulk Material Handler
6 Years 2 Months
Access Staffing | 06.2015 - 08.2021
Operated forklifts and pallet jacks to efficiently transport bulk materials.
Maintained accurate inventory records through regular cycle counts and audits.
Collaborated with team members to ensure timely loading and unloading of shipments.
Implemented safety protocols to reduce workplace incidents and promote compliance.
Customer Service Representative
2 Years
Walmart | 06.2013 - 06.2015
Resolved customer inquiries and issues through effective communication and problem-solving techniques.
Assisted in training new team members, enhancing overall service quality and efficiency.
Implemented process improvements to streamline operations and reduce customer wait times.
Managed high-volume customer interactions, ensuring consistent service delivery during peak hours.
Education
Bachelor of Science - Computer Science
Saint Leo University | Saint Leo, FL | 06.2026
High School Diploma
Central Islip High School | Central Islip, NY | 05.2016
Skills
Adaptability
Communication
Problem Solving
Time Management
Teamwork/Collaboration
Software Proficiency
Data Analysis
Documentation
Organizing/Planning
Certification
-American Red Cross Adult First/CPR Cert
-SCIP-R (Strategies for Crisis Prevention- Rivised) Cert