Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyesha Ammus

Grenada,United States

Summary

Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-orientated and adaptable to changing needs.

Compassionate Patient Care Technician with experience in both hospital and long term care environments. Strengths include providing empathetic patient support conducting vital sign measurements and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Personable and dedicated customer representative with extensive experience in industry . Solid team player with upbeat positive attitude and proven skill establishing rapport with clients. Motivated to maintain Customer Satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

PCA

First Choice Home
05.2023 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Shift Smart

Customer Service Represenative
02.2021 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Diploma of Medical Assistant - Medical Assistant

Concorde Career College
7900 Airways Blvd #103 Southaven, MS
02-2024

High School Diploma -

Grenada High School
1875 Fairground Rd, Grenada, MS
05-2021

Skills

  • Personal hygiene assistance
  • Feeding Assistance
  • Mobility Assistance
  • Specimen collection
  • information Protection
  • Vital Signs monitoring
  • Bed preparation
  • Patient Observation
  • Inbound and Outbound Calling
  • Computer Proficiency
  • CRM Software
  • Active Listening
  • Route Management
  • Grammar
  • Product Knowledge

Timeline

PCA

First Choice Home
05.2023 - Current

Shift Smart

Customer Service Represenative
02.2021 - 05.2022

Diploma of Medical Assistant - Medical Assistant

Concorde Career College

High School Diploma -

Grenada High School

Similar Profiles

CREATE PROFILE
Tyesha Ammus