Tyeshia Lott
Ellenwood,GA
Summary
Detail-oriented Authorization Agent experienced in insurance verification and patient authorization. Streamlined authorization processes and trained staff effectively, enhancing patient understanding of insurance options through effective communication and teamwork. Improved front office operations by optimizing healthcare protocols, patient scheduling, and administrative procedures, leading to increased efficiency and enhanced patient experience.
Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.
Overview
20
20
years of professional experience
Work History
Authorization Agent
Piedmont Henry Hospital
Stockbridge, GA
07.2014 - Current
- Verified insurance coverage and benefits for patients prior to treatment.
- Processed patient authorization requests for various medical services and procedures.
- Reviewed medical records to ensure compliance with authorization guidelines.
- Communicated with healthcare providers to gather necessary documentation for approvals.
- Assisted patients in understanding their insurance options and authorization processes.
- Trained new staff on authorization protocols and hospital policies for efficiency.
Medical Biller and Coder
Georgia Infectious Diseases
Atlanta, GA
07.2006 - 01.2014
- Reviewed medical records to ensure accurate coding and compliance with regulations.
- Communicated with healthcare providers to clarify patient information and coding details.
- Processed patient billing claims for insurance companies and government programs.
- Resolved billing discrepancies through thorough investigation and communication.
- Ensured timely filing of all claims within established guidelines.
- Updated patient information in the electronic health record system efficiently.
- Trained new staff on coding procedures and billing software usage effectively.
Education
Redan High
Atlanta, GASkills
- Insurance verification
- Patient authorization
- Teamwork and collaboration
- Professional demeanor
Timeline
Authorization Agent
Piedmont Henry Hospital
07.2014 - Current
Medical Biller and Coder
Georgia Infectious Diseases
07.2006 - 01.2014
Redan High