Tyeve Horne
The Bronx,US
Summary
A well-organized and dependable team player, with an unwavering commitment to team success, business operations, and customer satisfaction. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. Efficient at accurately and able to quickly process payments.
Overview
3
3
years of professional experience
Work History
Secretary
Legacy College Prep Charter High School
09.2021 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
SYEP Employee
Belvis Clinic
07.2023 - 08.2023
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phones promptly and directed incoming calls to the correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
Intern
PENCIL Inc.
06.2023 - 08.2023
- Took down messages, answered phone calls, and provided information
- Participated in seminars for employees and clients
- Wrote a user manual for the completed project
- Greeted incoming office visitors, answered questions, and directed individuals to desired locations to improve team efficiency
Teaching Assistant
Cuddly Bundles Childcare
06.2020 - 09.2022
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment
- Created visual aids, equipment, and classroom displays to support the teacher's lesson delivery
- Studied and implemented the latest information on specific subjects and learning strategies
- Provided instructional support to students unable to attend regular classes
- Completed daily reports on attendance and disciplinary performance
Education
High School Student -
Legacy College Prep Charter High School
Bronx, NY 06.2024
Skills
- Social media knowledge
- Customer and client relations
- Office Administration
- Organization
- Supply ordering
- Inter-office communications
- Verbal and written communication
- Keyboarding skills
- HIPAA guideline compliance
- Microsoft Suite (Word, Excel, Powerpoint)
- Report writing
- Customer Service
Timeline
SYEP Employee
Belvis Clinic
07.2023 - 08.2023
Intern
PENCIL Inc.
06.2023 - 08.2023
Secretary
Legacy College Prep Charter High School
09.2021 - Current
Teaching Assistant
Cuddly Bundles Childcare
06.2020 - 09.2022
High School Student -
Legacy College Prep Charter High School
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