Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyheem Booker

Upper Darby,PA

Summary

Dynamic professional with a proven track record at Crozer Chester Medical Center, excelling in customer service and detail-oriented cleaning. Skilled in chemical handling and floor maintenance, I foster a compassionate environment while ensuring high standards of cleanliness. Recognized for leadership and teamwork, I consistently enhance patient satisfaction through effective communication and organization.

Overview

15
15
years of professional experience

Work History

Professional Cleaner

Booker's
Philadelphia, PA
02.2010 - Current
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Specialized in working with industrial cleaning products within strict safety procedures.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Handled equipment, chemicals and materials properly and with caution.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Maintained floor cleaning and waxing equipment.

Environmental Services Housekeeper

Crozer Chester Medical Center
Chester, PA
08.2023 - 05.2025
  • Emptied trash cans and replaced liners as needed.
  • Swept, mopped, scrubbed and waxed floors.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Reported any damages or maintenance needs to supervisor immediately upon discovery.
  • Removed spots from rugs using appropriate methods.
  • Maintained cleaning equipment in a clean and orderly fashion.
  • Vacuumed carpets and upholstered furniture.
  • Maintained inventory of cleaning supplies used throughout shift.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.

Driver

Amazon
Conshohocken, PA
08.2021 - 03.2023
  • Delivered packages to customers in a timely and efficient manner.
  • Adhered to company policies and procedures related to safety and security standards.
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Enhanced customer satisfaction by providing courteous and professional service.

Manager

Airport Terminal Services
Philadelphia, PA
04.2019 - 03.2020
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.

Caregiver

Bellingham Retirement Senior Living
West Chester, PA
01.2016 - 06.2019
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents in preparing for activity and social programs.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Encouraged community atmosphere by implementing educational and social programs.
  • Changed bed linens, dumped trash, and efficiently handled task to promote resident comfort.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance when needed.

Education

High School Diploma -

Upper Darby Senior High School
Drexel Hill, PA
5 2015

Skills

  • Leadership
  • Supervision
  • Detail-Oriented
  • Excellent Work Ethic
  • Customer Service
  • Reading Comprehension
  • Training & Development
  • Conflict Resolution
  • Organization And Time Management
  • Teamwork
  • Compassion
  • Chemical Handling
  • Floor Maintenance
  • Floor Waxing Mastery
  • Professional Appearance

Timeline

Environmental Services Housekeeper

Crozer Chester Medical Center
08.2023 - 05.2025

Driver

Amazon
08.2021 - 03.2023

Manager

Airport Terminal Services
04.2019 - 03.2020

Caregiver

Bellingham Retirement Senior Living
01.2016 - 06.2019

Professional Cleaner

Booker's
02.2010 - Current

High School Diploma -

Upper Darby Senior High School

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