Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Tyhera Johnson-Riley

LPN
Philadelphia,PA

Summary

Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.

Overview

2
2
years of post-secondary education
12
12
years of professional experience

Work History

Youth Service Worker

APIS Management Services
Willingboro, NJ
10.2020 - Current
  • Work with young people aged 13-19, encouraging them, providing them with support and helping them to achieve their potential.
  • Providing advice in a one-on-one or small-group setting.
  • Arranging food, shelter and clothing for young people in the program.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support.

Caregiver

NJPPP
Burlington, NJ
02.2021 - 04.2021
  • Assists consumer with activities of daily living like virtual school, including bathing, dressing, grooming, toileting, transferring using a Hoyer lift.
  • Administering meals via Kangaroo e Pump Enteral Feeding Pump.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.

Teller

Wells Fargo
Ewing, NJ
06.2019 - 12.2019
  • Responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.
  • Also includes counting cash, answering phones, filing deposit slips and paperwork, managing ATM deposits, and balancing numbers at the end of the day.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Processed quarterly vault and ATM audits with zero error rate.

Patient Scheduler

Capital Health Systems
Lawrenceville, NJ
02.2017 - 03.2019
  • Greet patients in person or over the telephone and provide them with specific information regarding the facility’s services.
  • Take and record patient information and determine their need for consulting a physician or a specialist.
  • Provide patients with information about on-board medical service providers and their credentials.
  • Schedule appointments with doctors by determining empty slots on calendars.
  • Inform patients about set appointments and provide them with information on the documents that they need to bring along.
  • Assist patients in filling out appointment and hospital registration forms and obtain their insurance information for record purposes.

Dispatcher/Router

Waste Management
Ewing, NJ
01.2018 - 08.2018
  • Dispatches drivers using information of customer needs, driver's locations and loads, and daily factors to balance cost and efficiency Works with Routing and Logistics Engineers, Route Managers, and Drivers to optimize routes Assists Route Manager in determining daily level of driver staffing to service our customer needs efficiently.
  • Uses close loop communication process to inform internal and external customers of root cause and resolution.
  • Proactively troubleshoots and resolves potential delivery and service issues before they result in service interruptions Communicates with maintenance shop personnel and serves as an emergency point of contact for mechanical downtime, down wires, and other issues Asked to lead morning huddle meetings for team Trained all new employees in department.

Dispatcher

City Of Trenton
Trenton, NJ
01.2010 - 04.2018
  • Lead 911 Operator, train all new incoming dispatchers, while over seeing all scheduling needs of the dispatchers, allocate vacation and monitor sick time usage.
  • Receives routine and emergency telephone calls and personal request for assistance concerning crimes, fire, animal control, home health or general information concerning addresses and nature of problems.
  • Operates equipment to maintain contact with various personnel in dispatching for departments, rescue squads, police departments, social services, juvenile officers, wrecker services, and Red Cross, highway patrol and emergency management personnel.
  • Worked 3 days on/3 days off in 10-hour shifts, rotation schedule.
  • Working 30-45 hours per week depending on mandatory overtime.

Education

Diploma - Nursing

Jersey College, Ewing, NJ
12.2019 - 06.2021

No Degree - Phlebotomy

E&S Academy, Elizabeth, NJ
10.2016 - 12.2016

Skills

First aid and safety

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Additional Information

  • Willing to relocate: Anywhere

Timeline

Caregiver - NJPPP
02.2021 - 04.2021
Youth Service Worker - APIS Management Services
10.2020 - Current
Jersey College - Diploma, Nursing
12.2019 - 06.2021
Teller - Wells Fargo
06.2019 - 12.2019
Dispatcher/Router - Waste Management
01.2018 - 08.2018
Patient Scheduler - Capital Health Systems
02.2017 - 03.2019
E&S Academy - No Degree, Phlebotomy
10.2016 - 12.2016
Dispatcher - City Of Trenton
01.2010 - 04.2018

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Tyhera Johnson-RileyLPN