TYICIA MIMS

• Conduct suicide risk assessments and collaboratively develop individualized safety plans
• Provide empathetic crisis counseling and emotional support using evidence-based intervention techniques
• Coordinate with emergency services when immediate intervention is required
• Manage multi-line soft-phone systems to facilitate seamless communication during crisis situations
• Document all interactions in web-based iCarol system to ensure accurate record-keeping and effective follow-up
• Participate in continuous professional development and training to enhance crisis intervention skills and knowledge
• Cultivated a supportive and compassionate team environment through active listening and open communication.

Linkage to Recovery Care Specialist (02/2026)

Field and follow up on referrals from clinics, jails, hospitals, treatment facilities, and outreach teams to support community members with identifying and connecting to recovery needs, while building long-term relationships.

· Implementing motivational interviewing techniques to empower community members to take an active role in their recovery.

· Hosted weekly drop-in sessions for recently incarcerated participants, providing essential supplies and connecting them to recovery resources addressing social determinants of health.

· Collaborate with NACC traditional healing and harm reduction team to create an integrated care team approach in addressing the recovery needs of community members accessing care through various avenues.

· Supported harm reduction events.

· Collaborate with the maternal child health NACC care team to support high-risk patients experiencing or having a history of problematic substance use.

· Advocacy and outreach efforts to effectively connect community members to care.

· Conducted community needs assessments and coordinated town hall meetings to identify barriers to care, enhancing community access to recovery resources.

· Meet patients in hospitals and other care and community settings.

· Led implementation of chemical health grant objectives, ensuring alignment with community recovery needs and enhancing program outcomes.

Ryan White Case Manager (05/2024).

• Provide client-centered case management services for individuals living with HIV.
• Address social determinants of health through tailored interventions around housing, employment, and benefits access.
• Utilize psychosocial techniques to enhance care adherence and medical outcomes.
• Partner with external agencies to ensure integrated service delivery.
• Developed training resources on program eligibility and compliance.
• Recognition: Received Community Impact Award for fostering client engagement in supportive networks.

• Delivered therapeutic services, including individual, group, and family counseling, to support clients' mental health needs.
• Conducted client assessments and developed evidence-based treatment plans.
• Monitored client progress and adjusted interventions to enhance treatment effectiveness.
• Received recognition for crisis response excellence in de-escalating high-tension situations, contributing to client safety.

• Developed trusting relationships with residents to facilitate achievement of therapeutic and life goals.
• Delivered consistent services in alignment with program standards, enhancing resident support.
• Oversaw daily operations of two youth residential facilities, ensuring a safe and supportive environment.

• Guided clients throughout care continuum from intake to discharge, ensuring comprehensive support.
• Monitored client behavior and intervened in crises, providing empathetic and discreet support.
• Ensured clients followed program guidelines and schedules in a timely manner.

• Led housing support services centered on harm reduction and trauma-informed care to promote client well-being and recovery.
• Developed individualized service plans to effectively connect clients with essential resources for improved stability.
• Assisted clients in navigating complex health, housing, and benefit systems to enhance access to necessary support.
• Recognition: Earned Best Practice in Case Management award for impactful service planning.

• Crafted individualized advocacy plans to effectively address client challenges.
• Liaised between clients and internal staff to enhance service delivery.
• Ensured compliance with program rules while submitting incident reports.
• Recognition: Named Employee of the Month for exceptional client care and program contribution.