Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyisha Barnes

Tyler,TX

Summary

12+ years of experience in service, operations, and criminal justice.Demonstrates high proficiency in record keeping, data management, and leadership while excelling in multi-tasking within challenging environments. Committed to employee development and delivering exceptional customer service, aiming to drive operational efficiency and client satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Receptionist

Express Personnel
Tyler, TX
03.2025 - 07.2025
  • Greeted visitors and directed them to appropriate personnel.
  • Managed multi-line phone system, directing calls and delivering accurate information to clients.
  • Welcomed incoming visitors and customers with professionalism, offering friendly and knowledgeable assistance.

Customer Account Mgr

Aaron’s
Tyler, TX
02.2024 - 03.2025
  • Managed customer accounts to enhance satisfaction and retention through targeted communication strategies.
  • Trained new team members on account management processes and customer service best practices.
  • Cultivated client relationships by addressing inquiries, assessing needs, and resolving issues.
  • Supervised daily operations and sales activities to optimize revenue and employee productivity.
  • Maintained comprehensive client files, including contracts and interaction records.

Hospitality Associate

Courtyard by Marriott
Tyler, TX
03.2022 - 02.2024
  • Managed check-in and check-out processes, ensuring efficiency and accuracy in reservations.
  • Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
  • Assisted in maintaining a clean and welcoming environment for guests at all times.
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive.

Census Enumerator

Census Bureau
Irving, TX
09.2020 - 11.2022
  • Conducted door-to-door interviews, collecting Census data for accurate household information.
  • Processed and oriented Census data, ensuring the completion of all applications.
  • Managed travel planning and maintained records for precise reporting.

Correctional Officer

TDCJ- Coffield Unit
Tennessee Colony, TX
02.2010 - 08.2021
  • Provided safety and security in a maximum-security male prison of over four thousand inmates, enforcing rules and regulations governing the facility for inmate conduct and accountability.
  • Conducted regular security checks, identifying and addressing potential threats or violations promptly.
  • Searched the cells of inmates to identify and confiscate contraband, and other prohibited items.

Field Service Coordinator

PCFSS
DeSoto, TX
03.2017 - 08.2019
  • Coordinated field service operations to ensure timely and efficient delivery of technical support.
  • Managed scheduling and dispatching of technicians to optimize response times and resource allocation.
  • Facilitated communication between office personnel, subcontractors, and customers.
  • Conducted outbound calls to customers to collect on past-due accounts, data entry regarding the financial status of customers, and marketed and communicated services to customers and the community.

Education

Associates - Child Development

TCC
Fort Worth, TX

High School Diploma -

Athens High School
Athens, TX

Skills

  • Professional communication
  • Customer service
  • Problem solving
  • Team leadership
  • Communication skills

Certification

  • Certified Christian Counselor
  • Notary Public/Loan Signing Agent
  • Certified CPR/First Aid

Timeline

Receptionist

Express Personnel
03.2025 - 07.2025

Customer Account Mgr

Aaron’s
02.2024 - 03.2025

Hospitality Associate

Courtyard by Marriott
03.2022 - 02.2024

Census Enumerator

Census Bureau
09.2020 - 11.2022

Field Service Coordinator

PCFSS
03.2017 - 08.2019

Correctional Officer

TDCJ- Coffield Unit
02.2010 - 08.2021

Associates - Child Development

TCC

High School Diploma -

Athens High School

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