Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyjai Adams

Hutchinson,KS

Summary

Motivated healthcare leader with progressive experience in revenue cycle. Demonstrating strong leadership and team development. Experienced in managing self-pay workflows, training staff, maintaining reports and ensuring compliance with hospital policies. Holds a degree in Health Administration and ready to lead a high-performing team in the Manager of Revenue Cycle - Patient Access role.

Overview

5
5
years of professional experience

Work History

Self Pay Supervisor

Hutchinson Regional Medical Center
Hutchinson, KS
08.2021 - Current
  • Supervise the financial counselors, overseeing daily operations related to uninsured and insured patient accounts, payment plans and financial assistance.
  • Handle escalated patient complaints, resolving concerns promptly and professionally while maintaining policy compliance.
  • Train new team members and provide on going coaching to ensure consistency and understanding of workflows.
  • Generate and analyze weekly and monthly performance reports to track insurance claims billed, insurance payments posted, patient collections, team productivity and share findings with revenue cycle leadership.

Financial Counselor - Team Lead

Hutchinson Regional Medical Center
Hutchinson, KS
02.2021 - 08.2022
  • Performed all core duties of a Financial Counselor, including processing patient payments, verifying and updating insurance, assisting with financial assistance applications
  • Served as primary point of contact for team questions, providing guidance on complex accounts and patient concerns.
  • Collaborated with revenue cycle leadership to identify process improvements.

Financial Counselor

Hutchinson Regional Medical Center
Hutchinson, KS
08.2020 - 02.2021
  • Documenting all gathered information and details from discussions with patients and providers using Cerner.
  • Assisting patients without healthcare coverage to find resources, services and assistance needed.
  • Ensured accurate communication with patients regarding their accounts.

Education

Health Services Administration -

Washburn University of Topeka
Topeka, KS
2020

Skills

  • Staff Supervision
  • Conflict Resolution
  • Revenue Cycle Operations
  • Team Leadership
  • Cross-Departmental Collaboration
  • Cerner - Revenue Cycle System

Timeline

Self Pay Supervisor

Hutchinson Regional Medical Center
08.2021 - Current

Financial Counselor - Team Lead

Hutchinson Regional Medical Center
02.2021 - 08.2022

Financial Counselor

Hutchinson Regional Medical Center
08.2020 - 02.2021

Health Services Administration -

Washburn University of Topeka

Similar Profiles

CREATE PROFILE