Tyjia Butler
Commerce,GA
Summary
Hands-on, client-oriented banking professional implements creative investment strategies. Dedicated to continuous improvement of modeling and statistical analysis. Focused Financial Aid Officer actively pursuing a [Job Title] opportunity to utilize in-depth knowledge of financial aid guidelines and processes. Detail-oriented with a skill for advising students and providing support demonstrated over [Number] years of experience in academic roles. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Financial Services Representative
World Finance
Commerce, GA
02.2023 - Current
- Prepared reports detailing client portfolio performance and asset allocation.
- Assisted clients in understanding complex financial concepts and instruments.
- Maintained up-to-date knowledge of current economic conditions and their impact on the markets.
- Advised customers on various aspects of personal finance such as budgeting, taxes, insurance, investments.
- Educated customers about different types of products available from the company's portfolio.
- Provided accurate information regarding fees, commissions, regulations., related to financial services.
- Processed transactions quickly and accurately in accordance with established procedures.
- Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Established strong and positive working relationships within organization to contribute to team success.
Delivery Driver
Fed Ex Ground
Braselton, GA
06.2020 - 02.2023
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Machine Operator
Tica
Pendergrass, GA
03.2017 - 06.2020
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Carry out regular safety checks on machinery prior to operation.
Customer Service Representative
Walmart
Commerce, GA
05.2016 - 06.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Hart County High School
Hartwell, GA05-2013
Some College (No Degree) - Customer Service
Paine College
Augusta, GASkills
- Account Performance Reviews
- Strategic Financial Planning
- Financial Forecasting
- Advising On Investments
Timeline
Financial Services Representative
World Finance
02.2023 - Current
Delivery Driver
Fed Ex Ground
06.2020 - 02.2023
Machine Operator
Tica
03.2017 - 06.2020
Customer Service Representative
Walmart
05.2016 - 06.2020
High School Diploma -
Hart County High School
Some College (No Degree) - Customer Service
Paine College