Summary
Overview
Work History
Education
Skills
Timeline
Generic

TYJUAN WILLIAMS

Capitol Heights,United States

Summary

Responsive Team Leader with expertise in employee management, training, and group leadership. Maintains group safety and strict performance standards with successful monitoring strategies. Currently a Lead Store Receiver at Whole Foods Market, driving operational efficiency by consistently achieving monthly metric analytics grade A or higher for the last 2 years in the North East region.

Overview

13
13
years of professional experience

Work History

Tool Room Attendant

Southland Industries
03.2025 - 06.2025
  • Maintained a clean and organized workspace, ensuring compliance with company standards and regulations.
  • Conducted routine calibration checks on precision instruments to ensure their accuracy and reliability in use cases across various projects.
  • Supported continuous improvement initiatives by identifying opportunities to optimize tool room operations and sharing findings with management.
  • Developed an efficient system for tracking borrowed tools, improving accountability among team members while minimizing misplaced items.
  • Received incoming shipments of tools and equipment from trucks.

Lead Store Receiver

Whole Foods Market
12.2021 - Current
  • Leads and performs all product receiving functions, including inspection, counting, temping, and data entry of all delivered products.
  • Supervises the work of Store Receiver(s) and provides regular feedback on performance to Store Leadership.
  • Partners with Store Leadership to ensure adequate scheduling & department coverage.
  • Enforces regional HACCP receiving procedures and the Store Process Standard Operation Procedures.
  • Tracks open POs and obtains pending invoices on received orders.
  • Oversees coding and processing of all store expense invoices.
  • Maintains comprehensive knowledge of and ensures compliance with relevant regulatory rules and standards.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques.
  • Maintains or ensures maintenance of a safe, clean, and well-organized working and shopping environment.

Store Receiving Specialist

Whole Foods Market
10.2017 - 11.2021
  • Received product and other deliveries into the store while maintaining an orderly and efficient receiving area by following OTS (Order to Shelf protocols).
  • Inspected deliveries for both quantity and quality, including temperatures.
  • Recorded and organized invoices in accordance with Whole Foods Market policies and procedures.
  • Reported any receiving discrepancies to the appropriate Team Leader(s) and Buyer(s).
  • Followed and complied with all applicable health and sanitation procedures and adhere to safe work practices.
  • Report all safety hazards and violations to Store Leadership immediately.
  • Collaborate with store leadership to implement improvements in receiving processes and procedures to enhance efficiency and accuracy.

Lead Production Specialist

Krispy Kreme
07.2017 - 01.2019
  • Responsible for monitoring and product food safety and quality throughout the manufacturing process.
  • Responsible for performing sanitation verification and allergen testing on equipment and other areas required
  • Trained new members of proper doughnut manufacturing
  • Ensure the cleanliness of the restaurant and delegate side work tasks daily

Customer Service Representative/Cashier Assistant

Whole Foods Market
02.2017 - 10.2017
  • Followed proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.
  • Understand, meet and exceed regional cashier variance policy(CVP).
  • Maintained the Customer Service department clean, well-stocked, and organized. Changed tapes and ribbon as needed, sweep floors and maintain sweep logs.
  • Followed and complied with all applicable health and sanitation procedures and adhere to safe work practices.

Account Manager / Tier II Specialized Operational Customer Service

Signature Management Group
09.2014 - 05.2015
  • Provided technical and investigative support to Issuer/State clients on contribution and/or distribution discrepancies and resolved technical issues related to the customers EDGE server accounts.
  • Assisted issuers with submitting enrollment, claims, and supplemental XML files to their servers and ensured the generation of data reports.
  • Managed accounts and provided daily account status updates for CMS and the team using Excel spreadsheets.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and aligned customer service processes with company goals and objectives.
  • Collaborated with the development team to identify and prioritize improvements and enhancements to the customer service systems and processes

Supervisor

Party City
09.2012 - 05.2015
  • Developed and implement sales strategies to achieve department goals and targets
  • Trained and mentored sales associates to improve their product knowledge and sales skills
  • Provided ongoing feedback and coaching to sales associates to help them meet sales goals and enhance their performance.
  • Implemented customer loyalty programs to increase customer retention and repeat business

Education

Completion of Course Certificate - Help Desk Professional

Career Technical Institute
Washington
04.2014

General Studies -

Suitland High School
Forestville
06.2011

Skills

  • Adaptability
  • Safety Procedures
  • Leadership Skills
  • Team Supervision
  • Invoice Reconciliation
  • OSHA Regulation Compliance
  • Detail Oriented
  • Strong Work Ethic
  • Warehouse safety
  • Loading and unloading
  • Workplace cleanliness
  • Maintaining equipment
  • Pallet jack operation
  • Lifting techniques
  • Barcode scanning
  • Receiving procedures
  • Teamwork and cooperation
  • Time management
  • Attention to detail
  • Shipping and receiving
  • Effective communication
  • Certified forklift driver
  • Data entry

Timeline

Tool Room Attendant

Southland Industries
03.2025 - 06.2025

Lead Store Receiver

Whole Foods Market
12.2021 - Current

Store Receiving Specialist

Whole Foods Market
10.2017 - 11.2021

Lead Production Specialist

Krispy Kreme
07.2017 - 01.2019

Customer Service Representative/Cashier Assistant

Whole Foods Market
02.2017 - 10.2017

Account Manager / Tier II Specialized Operational Customer Service

Signature Management Group
09.2014 - 05.2015

Supervisor

Party City
09.2012 - 05.2015

Completion of Course Certificate - Help Desk Professional

Career Technical Institute

General Studies -

Suitland High School

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